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Decisions/Federal (Canada)

Federal (Canada) Privacy Decisions

Browse privacy decisions from Federal (Canada) — with AI-generated plain-language summaries for every ruling.

1,623 decisions in archive
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Feb 8, 20235820-04484· Indexed Apr 21, 2026

Canada Revenue Agency, 5820-04484

The OIC ordered Canada Revenue Agency to provide a complete response to the access request on the 36th business day following the date of the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Canada Revenue Agency, 5820-04484

Feb 8, 20235820-04484

The OIC ordered Canada Revenue Agency to provide a complete response to the access request on the 36th business day following the date of the final report..

Federal (Canada)Access to Information ActWell-founded
Feb 3, 20235821-01206· Indexed Apr 21, 2026

5821-01206 — Library and Archives Canada

Library and Archives Canada

The complainant alleged that Library and Archives Canada (LAC) had improperly withheld information under subsection 15(1) (national security and international relations) of the Access to Information Act. The records requested were from the Intelligence Advisory Committee, 1989-1995, concerning migration trends and global developments. The OIC found that similar records had been disclosed previously and the information reflected public debate, thus not meeting the requirements of subsection 15(1). LAC disclosed the records in full on January 20, 2023.

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Access to Information ActWell-founded

5821-01206 — Library and Archives Canada

Feb 3, 20235821-01206
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that Library and Archives Canada (LAC) had improperly withheld information under subsection 15(1) (national security and international relations) of the Access to Information Act. The records requested were from the Intelligence Advisory Committee, 1989-1995, concerning migration trends and global developments. The OIC found that similar records had been disclosed previously and the information reflected public debate, thus not meeting the requirements of subsection 15(1). LAC disclosed the records in full on January 20, 2023.

Key Issues
  • Applicability of subsection 15(1) to records concerning migration trends and global developments
  • Burden of proof on the institution to justify withholding records
  • Prior disclosure of similar information by the Canadian Government
  • Information reflecting public and Parliamentary debate
Federal (Canada)Access to Information Acts.6.1 Application Granted (refusal authorized)
Feb 1, 20232023 OIC 03· Indexed Apr 21, 2026

Decision pursuant to 6.1, 2023 OIC 03

Human Resources sector of an unnamed federal institution

An institution applied to the Information Commissioner for approval to decline an access to information request, arguing it was vexatious and an abuse of the right to access records. The requester sought all emails, text messages, and computer files from three HR employees. The Commissioner found the request was overly broad, placed an undue burden on the institution, and impeded the rights of others, thus constituting an abuse of the right to access records. The Commissioner also found the institution had met its duty to assist the requester prior to making the application.

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Access to Information Acts.6.1 Application Granted (refusal authorized)

Decision pursuant to 6.1, 2023 OIC 03

Feb 1, 20232023 OIC 03
Adjudicator: Caroline Maynard
Plain-Language Summary

An institution applied to the Information Commissioner for approval to decline an access to information request, arguing it was vexatious and an abuse of the right to access records. The requester sought all emails, text messages, and computer files from three HR employees. The Commissioner found the request was overly broad, placed an undue burden on the institution, and impeded the rights of others, thus constituting an abuse of the right to access records. The Commissioner also found the institution had met its duty to assist the requester prior to making the application.

Key Issues
  • Whether the access request constitutes an abuse of the right to make a request under subsection 6.1(1) of the ATIA.
  • Whether the institution met its duty to assist obligations under subsection 4(2.1) of the ATIA.
  • Whether the request was vexatious.
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Jan 30, 20235822-03819· Indexed Apr 21, 2026

Canadian Heritage, 5822-03819

The OIC ordered Canadian Heritage to provide a complete response to the access request as soon as possible but no later than January 31, 2023..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Canadian Heritage, 5822-03819

Jan 30, 20235822-03819

The OIC ordered Canadian Heritage to provide a complete response to the access request as soon as possible but no later than January 31, 2023..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Jan 27, 20235820-00714· Indexed Apr 21, 2026

Innovation, Science and Economic Development Canada, 5820-00714

The OIC ordered Innovation, Science and Economic Development Canada to provide a complete response to the access request no later than 60 days after the order takes effect..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Innovation, Science and Economic Development Canada, 5820-00714

Jan 27, 20235820-00714

The OIC ordered Innovation, Science and Economic Development Canada to provide a complete response to the access request no later than 60 days after the order takes effect..

Federal (Canada)Personal Information Protection and Electronic Documents ActWell-founded & resolved
Jan 26, 2023PIPEDA Findings #2023-001· Indexed Apr 12, 2026

PIPEDA Findings #2023-001: Investigation into Home Depot of Canada Inc.’s compliance with PIPEDA

Home Depot of Canada Inc.

The Office of the Privacy Commissioner of Canada investigated Home Depot for disclosing customer email addresses and purchase details to Meta (Facebook) through Meta's "Offline Conversions" tool without valid consent. Home Depot used this tool to measure the effectiveness of its Facebook ads. The OPC found that Home Depot's privacy statement and Meta's policy were insufficient to obtain implied consent for this disclosure, as customers were not reasonably expected to understand that their data would be shared for these secondary purposes. Home Depot has since discontinued the use of the tool and agreed to implement recommendations for obtaining express consent should they restart the practice.

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Personal Information Protection and Electronic Documents ActWell-founded & resolved

PIPEDA Findings #2023-001: Investigation into Home Depot of Canada Inc.’s compliance with PIPEDA

Jan 26, 2023PIPEDA Findings #2023-001
Adjudicator: Philippe Dufresne
Plain-Language Summary

The Office of the Privacy Commissioner of Canada investigated Home Depot for disclosing customer email addresses and purchase details to Meta (Facebook) through Meta's "Offline Conversions" tool without valid consent. Home Depot used this tool to measure the effectiveness of its Facebook ads. The OPC found that Home Depot's privacy statement and Meta's policy were insufficient to obtain implied consent for this disclosure, as customers were not reasonably expected to understand that their data would be shared for these secondary purposes. Home Depot has since discontinued the use of the tool and agreed to implement recommendations for obtaining express consent should they restart the practice.

Key Issues
  • Whether Home Depot obtained valid consent for disclosing customer purchase data to Meta.
  • Whether the information disclosed was sensitive.
  • Whether Home Depot's privacy statement and Meta's policies provided sufficient notice and clarity.
  • Whether express opt-in consent should have been obtained.
Federal (Canada)Access to Information ActWell-founded
Jan 25, 20235821-01349· Indexed Apr 21, 2026

5821-01349 — Transport Canada

Transport Canada

The complainant requested information related to applications and Minimum Safe Manning (MSM) Documents for the passenger ship Queen of Cumberland. Transport Canada withheld information under subsections 19(1) (personal information) and 20(1)(b) (confidential third-party information). The complainant later withdrew the section 19(1) aspect of the complaint. The Information Commissioner found that Transport Canada failed to demonstrate that the withheld information met the requirements of paragraph 20(1)(b), ordering the disclosure of all information previously withheld under that provision.

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Access to Information ActWell-founded

5821-01349 — Transport Canada

Jan 25, 20235821-01349
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant requested information related to applications and Minimum Safe Manning (MSM) Documents for the passenger ship Queen of Cumberland. Transport Canada withheld information under subsections 19(1) (personal information) and 20(1)(b) (confidential third-party information). The complainant later withdrew the section 19(1) aspect of the complaint. The Information Commissioner found that Transport Canada failed to demonstrate that the withheld information met the requirements of paragraph 20(1)(b), ordering the disclosure of all information previously withheld under that provision.

Key Issues
  • Whether the withheld information met the criteria for paragraph 20(1)(b) of the ATIA, specifically concerning its technical nature, confidentiality, whether it was supplied by a third party, and if it was consistently treated as confidential by the third party.
  • Whether the information was publicly available or observable by passengers, impacting the confidentiality claim.
  • Whether the MSI's handwritten notes and the completed MSMDs constituted information supplied by a third party.
  • The third party's (BC Ferries) lack of position on the disclosure of the information.
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Jan 24, 20235820-03911· Indexed Apr 21, 2026

Environment and Climate Change Canada, 5820-03911

The OIC ordered Environment and Climate Change Canada to provide the records to the access request no later than 10 days after the order takes effect..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Environment and Climate Change Canada, 5820-03911

Jan 24, 20235820-03911

The OIC ordered Environment and Climate Change Canada to provide the records to the access request no later than 10 days after the order takes effect..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Crown-Indigenous Relations and Northern Affairs Canada, 5822-04333

Jan 23, 20235822-04333

The OIC ordered Crown-Indigenous Relations and Northern Affairs Canada to provide a complete response to the access request no later than March 31, 2023..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Jan 18, 20235820-04311· Indexed Apr 21, 2026

National Defence, 5820-04311

The OIC ordered National Defence to provide a complete response to the access request no later than July 31, 2023..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

National Defence, 5820-04311

Jan 18, 20235820-04311

The OIC ordered National Defence to provide a complete response to the access request no later than July 31, 2023..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Jan 18, 20235821-03734· Indexed Apr 21, 2026

Innovation, Science and Economic Development Canada, 5821-03734

The OIC ordered Innovation, Science and Economic Development Canada to provide the remaining records and to provide a complete response to the access request no later than 30 days after the order takes effect..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Innovation, Science and Economic Development Canada, 5821-03734

Jan 18, 20235821-03734

The OIC ordered Innovation, Science and Economic Development Canada to provide the remaining records and to provide a complete response to the access request no later than 30 days after the order takes effect..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Jan 18, 20235821-00538· Indexed Apr 21, 2026

Treasury Board of Canada Secretariat, 5821-00538

The OIC ordered Treasury Board of Canada Secretariat to provide a complete response to the access request no later than January 20, 2023..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Treasury Board of Canada Secretariat, 5821-00538

Jan 18, 20235821-00538

The OIC ordered Treasury Board of Canada Secretariat to provide a complete response to the access request no later than January 20, 2023..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Jan 17, 20235821-01778· Indexed Apr 21, 2026

Public Services and Procurement Canada, 5821-01778

The OIC ordered Public Services and Procurement Canada to provide a complete response to the access request as soon as possible but no later than May 31, 2023..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Public Services and Procurement Canada, 5821-01778

Jan 17, 20235821-01778

The OIC ordered Public Services and Procurement Canada to provide a complete response to the access request as soon as possible but no later than May 31, 2023..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Jan 17, 20235821-01777· Indexed Apr 21, 2026

Public Services and Procurement Canada, 5821-01777

The OIC ordered Public Services and Procurement Canada to provide a complete response to the access request as soon as possible but no later than February 28, 2023..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Public Services and Procurement Canada, 5821-01777

Jan 17, 20235821-01777

The OIC ordered Public Services and Procurement Canada to provide a complete response to the access request as soon as possible but no later than February 28, 2023..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Jan 17, 20235822-03709· Indexed Apr 21, 2026

Indigenous Services Canada, 5822-03709

The OIC ordered Indigenous Services Canada to provide a first interim response to the request with all records not subject to consultations as well as those records where consultations have been completed by January 16, 2023. Provide a second interim response to the request with records subject to any additional completed consultations by February 15, 2023. Send a final, complete response to the access request by no later than March 31, 2023..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Indigenous Services Canada, 5822-03709

Jan 17, 20235822-03709

The OIC ordered Indigenous Services Canada to provide a first interim response to the request with all records not subject to consultations as well as those records where consultations have been completed by January 16, 2023. Provide a second interim response to the request with records subject to any additional completed consultations by February 15, 2023. Send a final, complete response to the access request by no later than March 31, 2023..