BreachOfPrivacy
Decisions/Federal (Canada)/Privacy Act/Failure to publish a personal information bank description on Zero-Emissions Program contravenes the Privacy Act
Office of the Privacy Commissioner of CanadaPrivacy ActWell-founded & resolved
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Failure to publish a personal information bank description on Zero-Emissions Program contravenes the Privacy Act

Organization: Transport CanadaComplainant: An individual
Decision: Feb 23, 2023Published: Feb 23, 2023

An individual complained that Transport Canada failed to publish a description of the Personal Information Bank (PIB) for its Incentives for Zero-Emission Vehicles Program. The investigation found that Transport Canada did not submit the PIB description for approval until 19 months after the program launched, and it was still not approved by the Treasury Board Secretariat (TBS) by the time the OPC's report was issued. Transport Canada has since confirmed the PIB has been approved and published.

  • Failure to publish a Personal Information Bank (PIB) description for a program
  • Timeliness of PIB approval and publication by government institutions and TBS
  • Adequate notification to individuals about the collection and use of their personal information

Complaint well-founded — corrective measures taken

Transport Canada failed to comply with sections 10 and 11 of the Privacy Act by not publishing a PIB description for the iZEV program in a timely manner. However, the institution has since published the PIB, and TBS has committed to improving its PIB approval process.

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Recommended action / remedy

Transport Canada and TBS were recommended to collaborate on finalizing, approving, and publishing the PIB description for the iZEV program. TBS was also encouraged to consider developing service standards for PIB approvals and delegating responsibilities.

Statutory provisions cited
  • s. 10 Privacy Act
  • s. 11 Privacy Act
  • s. 71(4) Privacy Act

This summary is informational only and not legal advice.