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Decisions/Federal (Canada)

Federal (Canada) Privacy Decisions

Browse privacy decisions from Federal (Canada) — with AI-generated plain-language summaries for every ruling.

1,623 decisions in archive
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Mar 16, 20235822-04777· Indexed Apr 21, 2026

Environment and Climate Change Canada, 5822-04777

The OIC ordered Environment and Climate Change Canada to provide a complete response to the access request no later than the 46th business day after receipt of the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Environment and Climate Change Canada, 5822-04777

Mar 16, 20235822-04777

The OIC ordered Environment and Climate Change Canada to provide a complete response to the access request no later than the 46th business day after receipt of the final report..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Mar 15, 20235822-05163· Indexed Apr 21, 2026

Canada Revenue Agency, 5822-05163

The OIC ordered Canada Revenue Agency to provide a complete response to the access request no later than the 46th business day after receipt of the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Canada Revenue Agency, 5822-05163

Mar 15, 20235822-05163

The OIC ordered Canada Revenue Agency to provide a complete response to the access request no later than the 46th business day after receipt of the final report..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Mar 14, 20235821-06210· Indexed Apr 21, 2026

Public Services and Procurement Canada, 5821-06210

The OIC ordered Public Services and Procurement Canada to provide a complete response to the access request as soon as possible, but no later than the 46th business day following the date of the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Public Services and Procurement Canada, 5821-06210

Mar 14, 20235821-06210

The OIC ordered Public Services and Procurement Canada to provide a complete response to the access request as soon as possible, but no later than the 46th business day following the date of the final report..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Mar 14, 20235821-06213· Indexed Apr 21, 2026

Public Services and Procurement Canada, 5821-06213

The OIC ordered Public Services and Procurement Canada to provide a complete response to the access request as soon as possible, but no later than the 46th business day following the date of the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Public Services and Procurement Canada, 5821-06213

Mar 14, 20235821-06213

The OIC ordered Public Services and Procurement Canada to provide a complete response to the access request as soon as possible, but no later than the 46th business day following the date of the final report..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Mar 14, 20235822-00150· Indexed Apr 21, 2026

Canada Revenue Agency, 5822-00150

The OIC ordered Canada Revenue Agency to provide a complete response to the access request as soon as possible, but no later than May 31, 2025..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Canada Revenue Agency, 5822-00150

Mar 14, 20235822-00150

The OIC ordered Canada Revenue Agency to provide a complete response to the access request as soon as possible, but no later than May 31, 2025..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Mar 14, 20235822-02531· Indexed Apr 21, 2026

Export Development Canada, 5822-02531

The OIC ordered Export Development Canada to provide a complete response to the access request on the 36thébusiness day following the date of the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Export Development Canada, 5822-02531

Mar 14, 20235822-02531

The OIC ordered Export Development Canada to provide a complete response to the access request on the 36thébusiness day following the date of the final report..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Mar 14, 20235821-06214· Indexed Apr 21, 2026

Public Services and Procurement Canada, 5821-06214

The OIC ordered Public Services and Procurement Canada to provide a complete response to the access request as soon as possible, but no later than the 46th business day following the date of the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Public Services and Procurement Canada, 5821-06214

Mar 14, 20235821-06214

The OIC ordered Public Services and Procurement Canada to provide a complete response to the access request as soon as possible, but no later than the 46th business day following the date of the final report..

Federal (Canada)Access to Information ActWell-founded
Mar 10, 20235820-04413· Indexed Apr 21, 2026

5820-04413 and 5822-04414 — Public Health Agency of Canada

Public Health Agency of Canada

The complainant alleged that the Public Health Agency of Canada (PHAC) did not conduct a reasonable search for records related to masks, requested under the Access to Information Act. PHAC initially stated no records existed as an employee deleted their entire email mailbox. During the investigation, PHAC conducted additional searches and found responsive records. The Commissioner found the complaints to be well-founded due to the initial inadequate search.

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Access to Information ActWell-founded

5820-04413 and 5822-04414 — Public Health Agency of Canada

Mar 10, 20235820-04413
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that the Public Health Agency of Canada (PHAC) did not conduct a reasonable search for records related to masks, requested under the Access to Information Act. PHAC initially stated no records existed as an employee deleted their entire email mailbox. During the investigation, PHAC conducted additional searches and found responsive records. The Commissioner found the complaints to be well-founded due to the initial inadequate search.

Key Issues
  • Reasonableness of the search conducted by the institution
  • Disposition of electronic records by an employee
  • Institution's obligation to search beyond the employee's direct records
  • Information management practices of the institution
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Mar 10, 20235822-04510· Indexed Apr 21, 2026

Public Safety Canada, 5822-04510

The OIC ordered Public Safety Canada to provide a complete response to the access request on the 36th business day following the date of the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Public Safety Canada, 5822-04510

Mar 10, 20235822-04510

The OIC ordered Public Safety Canada to provide a complete response to the access request on the 36th business day following the date of the final report..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Mar 10, 20235821-06706· Indexed Apr 21, 2026

Canada Revenue Agency, 5821-06706

The OIC ordered Canada Revenue Agency to provide a complete response to the access request as soon as possible, but no later than September 30, 2023..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Canada Revenue Agency, 5821-06706

Mar 10, 20235821-06706

The OIC ordered Canada Revenue Agency to provide a complete response to the access request as soon as possible, but no later than September 30, 2023..

Federal (Canada)Access to Information ActWell-founded
Mar 10, 20235822-04510· Indexed Apr 21, 2026

5822-04510 — Public Safety Canada and Royal Canadian Mounted Police

Public Safety Canada

The complainant alleged that Public Safety Canada's 240-day extension to respond to an access request was unreasonable. The request was for correspondence between Public Safety and the RCMP in May 2022. Public Safety could not justify the lengthy extension, as the volume of records was not large and the RCMP's consultation timeline was based on service standards rather than record complexity. The Information Commissioner found the extension invalid, deeming the delay a refusal of access.

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Access to Information ActWell-founded

5822-04510 — Public Safety Canada and Royal Canadian Mounted Police

Mar 10, 20235822-04510
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that Public Safety Canada's 240-day extension to respond to an access request was unreasonable. The request was for correspondence between Public Safety and the RCMP in May 2022. Public Safety could not justify the lengthy extension, as the volume of records was not large and the RCMP's consultation timeline was based on service standards rather than record complexity. The Information Commissioner found the extension invalid, deeming the delay a refusal of access.

Key Issues
  • Reasonableness of time extension under subsection 9(1) of the ATIA
  • Definition of 'large number of records' under paragraph 9(1)(a)
  • Justification for consultation delays under paragraph 9(1)(b)
  • Timeliness of institution's response
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Mar 8, 20235821-04047· Indexed Apr 21, 2026

Public Services and Procurement Canada, 5821-04047

The OIC ordered Public Services and Procurement Canada to provide a complete response to the access request no later than the 36th business day after the date of the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Public Services and Procurement Canada, 5821-04047

Mar 8, 20235821-04047

The OIC ordered Public Services and Procurement Canada to provide a complete response to the access request no later than the 36th business day after the date of the final report..

Federal (Canada)Access to Information ActWell-founded
Mar 8, 20235821-04047· Indexed Apr 21, 2026

5821-04047 — Public Services and Procurement Canada

Public Services and Procurement Canada

The complainant alleged that Public Services and Procurement Canada (PSPC) failed to respond to an access request for records concerning the procurement of new handguns for the military within the 30-day time limit. PSPC did not respond by the due date of July 5, 2021, and cited backlogs, operational challenges, and staffing issues for the delay. The Information Commissioner found the complaint well-founded, noting that these reasons do not absolve PSPC of its statutory obligation.

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Access to Information ActWell-founded

5821-04047 — Public Services and Procurement Canada

Mar 8, 20235821-04047
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that Public Services and Procurement Canada (PSPC) failed to respond to an access request for records concerning the procurement of new handguns for the military within the 30-day time limit. PSPC did not respond by the due date of July 5, 2021, and cited backlogs, operational challenges, and staffing issues for the delay. The Information Commissioner found the complaint well-founded, noting that these reasons do not absolve PSPC of its statutory obligation.

Key Issues
  • Timeliness of response to access request
  • Effect of operational challenges and staffing shortages on statutory obligations
  • Definition of a "response" under the Act
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Mar 8, 20235819-05504· Indexed Apr 21, 2026

Employment and Social Development Canada, 5819-05504

The OIC ordered Employment and Social Development Canada to provide a complete response to the access request no later than 10 days after the order takes effect..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Employment and Social Development Canada, 5819-05504

Mar 8, 20235819-05504

The OIC ordered Employment and Social Development Canada to provide a complete response to the access request no later than 10 days after the order takes effect..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Mar 2, 20235822-04634· Indexed Apr 21, 2026

Public Services and Procurement Canada, 5822-04634

The OIC ordered Public Services and Procurement Canada to provide a complete response to the access request no later than the 46th business day after the date of the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Public Services and Procurement Canada, 5822-04634

Mar 2, 20235822-04634

The OIC ordered Public Services and Procurement Canada to provide a complete response to the access request no later than the 46th business day after the date of the final report..