5820-04289 — Global Affairs Canada
The complainant alleged that Global Affairs Canada did not conduct a reasonable search for records related to international education roundtables in 2010 and Canada's decision not to endorse the "London Statement." The investigation found that additional responsive records should have existed but were not preserved due to inadvertence and poor information management practices. Global Affairs conducted further searches and found additional records. The Commissioner ordered Global Affairs to provide the newly found records and recommended improvements to information management practices.


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