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Canadian privacy & access decisions

The comprehensive archive of federal, provincial, and territorial commissioner decisions — each with a plain-language summary.

22,101 decisions in the archive
OntarioMunicipal Freedom of Information and Protection of Privacy Act
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Order MO-4063

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Federal (Canada)Privacy ActWell-founded & conditionally resolved
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Jun 10, 2021Indexed Jun 30, 2026

Police use of Facial Recognition Technology in Canada and the way forward

Royal Canadian Mounted Police (RCMP)

The Office of the Privacy Commissioner of Canada (OPC) investigated the Royal Canadian Mounted Police (RCMP)'s use of facial recognition technology from Clearview AI. The OPC found that the RCMP contravened Section 4 of the Privacy Act by collecting personal information from Clearview AI, as Clearview AI itself had collected this information unlawfully under PIPEDA and provincial privacy laws. The investigation revealed serious and systemic gaps in the RCMP's policies and systems for tracking, identifying, assessing, and controlling novel collections of personal information. Although the RCMP disagreed with the finding of contravention, it committed to implementing the OPC's recommendations for systemic changes, improved training, and robust controls. The OPC concluded that the matter was well-founded and conditionally resolved, pending the full implementation of these recommendations.

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Privacy ActWell-founded & conditionally resolved

Police use of Facial Recognition Technology in Canada and the way forward

Jun 10, 2021
Adjudicator: Daniel Therrien
Plain-Language Summary

The Office of the Privacy Commissioner of Canada (OPC) investigated the Royal Canadian Mounted Police (RCMP)'s use of facial recognition technology from Clearview AI. The OPC found that the RCMP contravened Section 4 of the Privacy Act by collecting personal information from Clearview AI, as Clearview AI itself had collected this information unlawfully under PIPEDA and provincial privacy laws. The investigation revealed serious and systemic gaps in the RCMP's policies and systems for tracking, identifying, assessing, and controlling novel collections of personal information. Although the RCMP disagreed with the finding of contravention, it committed to implementing the OPC's recommendations for systemic changes, improved training, and robust controls. The OPC concluded that the matter was well-founded and conditionally resolved, pending the full implementation of these recommendations.

Key Issues
  • Whether the RCMP's collection of personal information from Clearview AI was directly related to an operating program or activity under Section 4 of the Privacy Act.
  • Whether a government institution can collect personal information from a third party that collected the information unlawfully.
  • Whether the RCMP had adequate controls to prevent future similar contraventions when collecting novel personal information.
  • Whether the RCMP had sufficient knowledge of its obligations under the Privacy Act and common law regarding personal information collection.
  • Whether the RCMP had adequate awareness and tracking systems for novel personal information collections.
  • Whether the RCMP had processes to identify potential compliance issues before undertaking novel collections.
  • Whether the RCMP had processes to complete timely assessments (like PIAs) when warranted.
  • Whether the RCMP had effective controls on collection, including policies and monitoring for unauthorized collections.
  • Whether the RCMP's use of Clearview AI constituted a justifiable exercise of police powers under common law (Waterfield test).
QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2021 QCCAI 156 — Ministère des Transports and Chemins de fer Québec-Gatineau inc.

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SaskatchewanFreedom of Information and Protection of Privacy Act
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Investigation Report 406-2019, 407-2019, 408-2019, 016-2020 — Saskatchewan Telecommunications

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SaskatchewanLocal Authority Freedom of Information and Protection of Privacy Act
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Disregard Decision 130-2021 — Rural Municipality of North Qu’Appelle No. 187

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SaskatchewanLocal Authority Freedom of Information and Protection of Privacy Act
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Review Report 309-2019 — Rural Municipality of Mervin No. 499

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AlbertaPersonal Information Protection Act
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P2020-05 — Weinrich Contracting Ltd.

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OntarioMunicipal Freedom of Information and Protection of Privacy Act
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Order MO-4062-R

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OntarioFreedom of Information and Protection of Privacy Act
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Order PO-4156-F

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OntarioMunicipal Freedom of Information and Protection of Privacy Act
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Order MO-4061

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OntarioFreedom of Information and Protection of Privacy Act
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Order PO-4155-R

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Northwest TerritoriesAccess to Information and Protection of Privacy Act
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21-251 — Department of Municipal and Community Affairs

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2021 QCCAI 155 — Ministère de la Sécurité publique (Sûreté du Québec)

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2021 QCCAI 160 — Canton de Harrington

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Newfoundland and LabradorAccess to Information and Protection of Privacy Act, 2015
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A-2021-26 — Town of Lewisporte

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