BreachOfPrivacy

Canadian Privacy Decisions

The comprehensive archive of Canadian privacy decisions from federal, provincial, and territorial commissioners — with AI-summarized plain-language summaries for every decision.

952 decisions matching
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Ontario
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Freedom of Information and Protection of Privacy Act

Order PO-3800

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Freedom of Information and Protection of Privacy Act

Order PO-3799

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Ontario
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Freedom of Information and Protection of Privacy Act

Order PO-3801

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Municipal Freedom of Information and Protection of Privacy Act

Order MO-3547

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Federal (Canada)Personal Information Protection and Electronic Documents ActResolved
Dec 27, 2017PIPEDA findings #2017-010· Indexed Apr 12, 2026

PIPEDA findings #2017-010: Reasons for retaining customer credit card data explained

A retail store

A complainant objected to a retail store retaining records of her credit card transactions after she requested their deletion. The store initially cited contractual obligations to credit card companies, but later informed the OPC that the Excise Tax Act also legally required data retention. The OPC relayed this explanation to the complainant, who found it satisfactory, and the matter was resolved.

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Personal Information Protection and Electronic Documents ActResolved

PIPEDA findings #2017-010: Reasons for retaining customer credit card data explained

Dec 27, 2017PIPEDA findings #2017-010
Adjudicator: Daniel Therrien
Plain-Language Summary

A complainant objected to a retail store retaining records of her credit card transactions after she requested their deletion. The store initially cited contractual obligations to credit card companies, but later informed the OPC that the Excise Tax Act also legally required data retention. The OPC relayed this explanation to the complainant, who found it satisfactory, and the matter was resolved.

Key Issues
  • Right to withdraw consent vs. legal and contractual retention obligations
  • Adequacy of explanation provided to complainant
Flag of Ontario
Ontario
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Freedom of Information and Protection of Privacy Act

Order PO-3796-I

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Ontario
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Municipal Freedom of Information and Protection of Privacy Act

Order MO-3546-R

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2017 QCCAI 302 — Ville de Montréal (Service de police)

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2017 QCCAI 310 — Sûreté du Québec

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Quebec
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Act respecting the protection of personal information in the private sector

2017 QCCAI 312 — Groupe Banque TD

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Alberta
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Freedom of Information and Protection of Privacy Act

F2017-IR-04 — Alberta Gaming and Liquor Commission

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Ontario
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Freedom of Information and Protection of Privacy Act

Order PO-3798

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Flag of Ontario
Ontario
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Municipal Freedom of Information and Protection of Privacy Act

Order MO-3545

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2017 QCCAI 307 — Barreau du Québec

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2017 QCCAI 314 — Lac-des-Deux-Montagnes (Police Department)

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