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Canadian privacy & access decisions

The comprehensive archive of federal, provincial, and territorial commissioner decisions — each with a plain-language summary.

22,099 decisions in the archive
QuebecAct respecting the protection of personal information in the private sector
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2014 QCCAI 113 — HOUSING COOPERATIVE DUHAUT (HULL)

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2014 QCCAI 116 — Ville de Montréal (Arrondissement Ville-Marie)

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2014 QCCAI 120 — Ville de Saguenay

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OntarioFreedom of Information and Protection of Privacy Act
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Order PO-3347

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OntarioFreedom of Information and Protection of Privacy Act
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Order PO-3345

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2014 QCCAI 110 — Université de Montréal

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OntarioMunicipal Freedom of Information and Protection of Privacy Act
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Order MO-3054

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2014 QCCAI 109 — Ministère des Transports

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2014 QCCAI 112 — Revenu Québec

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OntarioMunicipal Freedom of Information and Protection of Privacy Act
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Order MO-3053

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OntarioMunicipal Freedom of Information and Protection of Privacy Act
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Order MO-3052

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QuebecAct respecting the protection of personal information in the private sector
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2014 QCCAI 114 — Centre d'étude et de coopération internationale

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Federal (Canada)Personal Information Protection and Electronic Documents ActWell-founded & resolved
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May 22, 2014PIPEDA findings #2014-020Indexed Jun 30, 2026

PIPEDA findings #2014-020: Videographer posts client’s wedding video on social media without consent

A videographer

An individual complained that a videographer used her wedding video for promotional purposes online without her consent. The videographer posted the video on social media and embedded it in a business listing to attract new clients. The videographer claimed a verbal agreement for reduced rates in exchange for promotional use and asserted copyright, but no documentation supported this. The OPC determined that using the video for promotional purposes constituted commercial activity under PIPEDA. Since no valid consent was obtained and no exemptions applied, the videographer was found to be in contravention of PIPEDA. The videographer subsequently removed the video and committed to including consent language in future contracts.

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Personal Information Protection and Electronic Documents ActWell-founded & resolved

PIPEDA findings #2014-020: Videographer posts client’s wedding video on social media without consent

May 22, 2014PIPEDA findings #2014-020
Adjudicator: Chantal Bernier
Plain-Language Summary

An individual complained that a videographer used her wedding video for promotional purposes online without her consent. The videographer posted the video on social media and embedded it in a business listing to attract new clients. The videographer claimed a verbal agreement for reduced rates in exchange for promotional use and asserted copyright, but no documentation supported this. The OPC determined that using the video for promotional purposes constituted commercial activity under PIPEDA. Since no valid consent was obtained and no exemptions applied, the videographer was found to be in contravention of PIPEDA. The videographer subsequently removed the video and committed to including consent language in future contracts.

Key Issues
  • Whether the use of personal information constituted commercial activity
  • Whether the videographer had consent for this use
  • Whether the videographer needed consent for this use
OntarioMunicipal Freedom of Information and Protection of Privacy Act
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Order MO-3051

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OntarioFreedom of Information and Protection of Privacy Act
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Order PO-3342

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