Canadian privacy & access decisions

The complainant alleged that National Defence (DND) failed to respond to an access request within the 30-day statutory period for all documents relating to the course of action of Operation Aegis. The OIC found that DND received the request on September 1, 2023, and did not extend the response period or transfer the request, making the deadline October 1, 2023. DND failed to respond by this date, leading to a deemed refusal under subsection 10(3) of the Act. The investigation revealed that delays were primarily due to the Canadian Forces Intelligence Command (CFINTCOM), one of DND's Offices of Primary Interest (OPIs), which had not yet provided all responsive records to the Departmental Access to Information and Privacy (DAIP) office. The Commissioner deemed CFINTCOM's delay unacceptable and emphasized the collective responsibility of the institution to ensure timely access to information. The complaint was found to be well-founded, and DND was ordered to provide a complete response within 60 business days.

• Whether National Defence responded to the access request within the 30-day period set out in section 7 of the Access to Information Act
• Whether National Defence validly extended the 30-day period under section 9 of the Access to Information Act
• Whether National Defence is deemed to have refused access to the requested records under subsection 10(3) of the Access to Information Act
• Whether the delay by the Office of Primary Interest (Canadian Forces Intelligence Command) in retrieving records was acceptable

The complainant alleged that the Social Sciences and Humanities Research Council of Canada (SSHRC) improperly withheld information related to the Canada Research Chairs’ Equity, Diversity and Inclusion (EDI) Public Accountability and Transparency Requirements under several sections of the Access to Information Act. Initially, SSHRC claimed exemptions under s.16(2)(c), s.19(1), s.20(1)(c), s.20(1)(d), s.21(1)(a), and s.21(1)(b). During the investigation, the s.16(2)(c) claim was removed from the scope, and SSHRC additionally relied on s.20(1)(b). The Commissioner found that SSHRC appropriately withheld information under s.19(1) (personal information) and parts of s.21(1)(a) and s.21(1)(b) (advice/recommendations and consultations/deliberations), as the requirements for these exemptions were met and discretion was reasonably exercised. However, SSHRC failed to demonstrate that the information met the requirements for s.20(1)(b), s.20(1)(c), and s.20(1)(d) due to insufficient evidence of confidentiality, financial impact, or interference with negotiations. Consequently, the Commissioner ordered SSHRC to disclose all redacted information except that falling under s.19(1), s.21(1)(a), and s.21(1)(b). SSHRC agreed to implement the order, and the complaint was found to be well founded.

• Whether s.16(2)(c) facilitating the commission of an offence applied to the withheld information
• Whether s.19(1) personal information applied to the withheld information
• Whether SSHRC reasonably exercised discretion under s.19(2)
• Whether s.20(1)(b) confidential third-party financial, commercial, scientific or technical information applied to the withheld information
• Whether s.20(1)(c) material financial impact on a third party applied to the withheld information
• Whether s.20(1)(d) interference with contractual or other negotiations of a third party applied to the withheld information
• Whether s.21(1)(a) advice or recommendations applied to the withheld information
• Whether s.21(1)(b) accounts of consultations or deliberations applied to the withheld information
• Whether SSHRC reasonably exercised discretion under s.21(1)

The complainant alleged that the Privy Council Office (PCO) improperly withheld information from Minutes of the Intelligence Advisory Committee from 1989, citing subsections 13(1), 15(1), and paragraph 21(1)(b) of the Access to Information Act. During the investigation, PCO agreed to cease reliance on paragraph 21(1)(b) and committed to disclosing much of the previously withheld information, but continued to withhold specific categories under subsections 13(1) and 15(1). The Information Commissioner found that PCO failed to demonstrate that the remaining withheld information met the requirements of either subsection 13(1) or 15(1), noting a lack of evidence for confidentiality or reasonable expectation of harm. The Commissioner recommended full disclosure of the contested information. However, PCO notified the Commissioner that it would not implement the recommendation, stating it would release a high percentage of the information after further interdepartmental consultations, but not the entirety.

• Whether s.13(1) ATIA applied to titles of Liaison Officers from other countries
• Whether s.13(1) ATIA applied to information regarding visits of Intelligence Community members from other countries
• Whether s.15(1) ATIA applied to titles of Liaison Officers from other countries
• Whether s.15(1) ATIA applied to distribution markings of classified reports
• Whether s.15(1) ATIA applied to names of Communications Security Establishment (CSE) employees
• Whether s.15(1) ATIA applied to certain Intelligence Report titles
• Whether PCO reasonably exercised its discretion under s.13(2) ATIA
• Whether PCO reasonably exercised its discretion under s.15(1) ATIA

The complainant alleged that the Privy Council Office (PCO) improperly withheld information from Minutes of the Intelligence Advisory Committee from 1981 under subsections 13(1) and 15(1) of the Access to Information Act. PCO initially claimed subsection 19(1) as well, but this was not pursued as the OIC found it was not applied to the contested information. During the investigation, PCO agreed to disclose much of the previously withheld information but maintained exemptions for specific categories, including names and titles of Liaison Officers, information on visits by foreign intelligence community members, dissemination markings of classified reports, names of Communications Security Establishment (CSE) employees, and certain intelligence report titles. The Commissioner found that PCO failed to provide sufficient evidence to support the application of either subsection 13(1) or 15(1) for the remaining withheld information, noting that similar information had been previously released by PCO and allied countries without apparent harm. The Commissioner concluded that the complaint was well founded and recommended disclosure of the information. PCO, however, notified the Commissioner that it would not implement the recommendations, citing ongoing interdepartmental declassification initiatives and the need for further consultations.

• Whether s.13(1) ATIA (confidential information from government bodies) was properly applied to titles of Liaison Officers from other countries
• Whether s.13(1) ATIA (confidential information from government bodies) was properly applied to information regarding visits of Intelligence Community members from other countries
• Whether the information was obtained from a specified government body in confidence under s.13(1) ATIA
• Whether s.15(1) ATIA (international affairs, national security, defence) was properly applied to titles of Liaison Officers from other countries
• Whether disclosure of titles of Liaison Officers could reasonably be expected to cause harm under s.15(1) ATIA
• Whether s.15(1) ATIA (international affairs, national security, defence) was properly applied to distribution markings of classified reports
• Whether disclosure of distribution markings could reasonably be expected to cause harm under s.15(1) ATIA
• Whether s.15(1) ATIA (international affairs, national security, defence) was properly applied to names of CSE employees
• Whether disclosure of names of CSE employees could reasonably be expected to cause harm under s.15(1) ATIA
• Whether s.15(1) ATIA (international affairs, national security, defence) was properly applied to certain Intelligence Report titles
• Whether disclosure of certain Intelligence Report titles could reasonably be expected to cause harm under s.15(1) ATIA
• Whether PCO's arguments for harm under s.15(1) were speculative or demonstrated a reasonable expectation of probable harm

The complainant alleged that the Privy Council Office (PCO) improperly withheld information under subsections 13(1) and 15(1) of the Access to Information Act in response to a request for Minutes of the Joint Intelligence Committee from 1959. During the investigation, PCO agreed to disclose most of the previously withheld information, but maintained exemptions for specific categories, including names and titles of Liaison Officers, information on visits of Intelligence Community members, dissemination markings, names of CSE employees, and certain intelligence report titles. The Commissioner found that PCO failed to provide sufficient evidence to support the application of either subsection 13(1) or 15(1) for the remaining withheld information, noting that similar information had been publicly disclosed by Canada and allied countries without apparent harm. The Commissioner recommended that PCO disclose the records in their entirety, with the exception of the names of Liaison Officers from other allied countries (which the complainant did not object to redacting). PCO notified the Commissioner that it would not implement the recommendations, stating that while a high percentage of information would be released, further consultations were needed. Consequently, the complaint was found to be well founded.

• Whether information was obtained in confidence from a government body under s.13(1) ATIA
• Whether titles of Liaison Officers from other countries were obtained in confidence under s.13(1) ATIA
• Whether information regarding visits of Intelligence Community members from other countries was obtained in confidence under s.13(1) ATIA
• Whether disclosure could reasonably be expected to harm international affairs, national security, or defence under s.15(1) ATIA
• Whether disclosure of titles of Liaison Officers from other countries could reasonably be expected to harm international affairs, national security, or defence under s.15(1) ATIA
• Whether disclosure of distribution markings of classified reports could reasonably be expected to harm international affairs, national security, or defence under s.15(1) ATIA
• Whether disclosure of names of CSE employees could reasonably be expected to harm international affairs, national security, or defence under s.15(1) ATIA
• Whether disclosure of certain intelligence report titles could reasonably be expected to harm international affairs, national security, or defence under s.15(1) ATIA

The complainant alleged that the Privy Council Office (PCO) improperly withheld information from Minutes of the Intelligence Advisory Committee from 1979 under subsections 13(1), 15(1), and paragraph 21(1)(b) of the Access to Information Act. PCO initially withdrew its reliance on paragraph 21(1)(b) as the records were over 20 years old. During the investigation, PCO agreed to disclose most of the previously withheld information, but continued to withhold specific categories under subsections 13(1) and 15(1). The Information Commissioner found that PCO failed to provide sufficient evidence that the information was obtained in confidence for subsection 13(1) to apply, and that PCO's arguments for harm under subsection 15(1) were speculative and contradicted by public disclosures and previous releases. The Commissioner concluded that none of the remaining withheld information met the requirements of either exemption and recommended disclosure. PCO refused to implement the Commissioner's recommendations, stating it would disclose a high percentage of information but not all, and would conduct further consultations.

• Whether s.13(1) ATIA (confidential information from government bodies) was properly applied to titles of Liaison Officers from other countries
• Whether s.13(1) ATIA (confidential information from government bodies) was properly applied to information regarding visits of Intelligence Community members from other countries
• Whether the information was obtained in confidence for s.13(1) ATIA
• Whether s.15(1) ATIA (international affairs, national security, defence) was properly applied to titles of Liaison Officers from other countries
• Whether there was a reasonable expectation of harm to international affairs, national security, or defence for s.15(1) ATIA regarding titles of Liaison Officers
• Whether s.15(1) ATIA (international affairs, national security, defence) was properly applied to distribution markings of classified reports
• Whether there was a reasonable expectation of harm to international affairs, national security, or defence for s.15(1) ATIA regarding distribution markings
• Whether s.15(1) ATIA (international affairs, national security, defence) was properly applied to names of CSE employees
• Whether there was a reasonable expectation of harm to international affairs, national security, or defence for s.15(1) ATIA regarding names of CSE employees
• Whether s.15(1) ATIA (international affairs, national security, defence) was properly applied to certain intelligence report titles
• Whether there was a reasonable expectation of harm to international affairs, national security, or defence for s.15(1) ATIA regarding intelligence report titles
• Whether PCO reasonably exercised its discretion to disclose information under s.13(1) ATIA
• Whether PCO reasonably exercised its discretion to disclose information under s.15(1) ATIA
• Whether s.21(1)(b) ATIA (account of consultations or deliberations) was properly applied

The complainant alleged that the Privy Council Office (PCO) improperly withheld information under subsections 13(1) and 15(1) of the Access to Information Act in response to a request for Minutes of the Joint Intelligence Committee from 1966. During the investigation, PCO agreed to disclose most of the previously withheld information but maintained exemptions for specific categories, including names and titles of Liaison Officers, information on visits of Intelligence Community members, dissemination markings, names of Communications Security Establishment (CSE) employees, and certain intelligence report titles. The Information Commissioner found that PCO failed to demonstrate that any of the remaining withheld information met the requirements of either subsection 13(1) or 15(1), citing lack of evidence for confidentiality, public availability of similar information, and speculative harm arguments. Consequently, the Commissioner recommended full disclosure of the remaining information, except for the names of Liaison Officers which the complainant did not object to redacting. PCO notified the Commissioner that it would not implement the recommendations, stating it would disclose a high percentage but not all, and would conduct further interdepartmental consultations.

• Whether information was obtained in confidence from a government body under s.13(1) ATIA
• Whether titles of Liaison Officers from other countries were obtained in confidence
• Whether information regarding visits of Intelligence Community members from other countries was obtained in confidence
• Whether disclosure of information could reasonably be expected to harm international affairs, defence, or national security under s.15(1) ATIA
• Whether disclosure of titles of Liaison Officers from other countries could reasonably be expected to cause harm under s.15(1) ATIA
• Whether disclosure of distribution markings of classified reports could reasonably be expected to cause harm under s.15(1) ATIA
• Whether disclosure of names of CSE employees could reasonably be expected to cause harm under s.15(1) ATIA
• Whether disclosure of certain intelligence report titles could reasonably be expected to cause harm under s.15(1) ATIA
• Whether PCO reasonably exercised its discretion to disclose information under s.13(2) ATIA
• Whether PCO reasonably exercised its discretion to disclose information under s.15(1) ATIA

The complainant alleged that the Privy Council Office (PCO) improperly withheld information from Minutes of the Joint Intelligence Committee from 1963 under subsections 13(1) and 15(1) of the Access to Information Act. During the investigation, PCO agreed to disclose most of the previously withheld information, but maintained exemptions for specific categories. The Information Commissioner found that PCO failed to provide sufficient evidence that the remaining withheld information met the requirements for exemption under either subsection 13(1) or 15(1). The Commissioner concluded that publicly available information and previous disclosures by Canada and allied countries discredited PCO's arguments for harm or confidentiality. The Commissioner recommended that PCO disclose the information, with the exception of the names of Liaison Officers from other allied countries, to which the complainant did not object. PCO notified the Commissioner that it would not implement the recommendations, stating it would release a high percentage of the information after further consultations. The complaint was found to be well founded.

• Whether information was obtained in confidence from a government body under s.13(1) ATIA
• Whether titles of Liaison Officers from other countries were obtained in confidence
• Whether information regarding visits of Intelligence Community members from other countries was obtained in confidence
• Whether disclosure of information could reasonably be expected to harm international affairs, national security, or defence under s.15(1) ATIA
• Whether disclosure of titles of Liaison Officers from other countries could reasonably be expected to cause harm under s.15(1) ATIA
• Whether disclosure of distribution markings of classified reports could reasonably be expected to cause harm under s.15(1) ATIA
• Whether disclosure of names of CSE employees could reasonably be expected to cause harm under s.15(1) ATIA
• Whether disclosure of certain Intelligence Report titles could reasonably be expected to cause harm under s.15(1) ATIA
• Whether PCO reasonably exercised its discretion to withhold information under s.13(1) ATIA
• Whether PCO reasonably exercised its discretion to withhold information under s.15(1) ATIA

The complainant alleged that the Privy Council Office (PCO) improperly withheld information under subsections 13(1) and 15(1) of the Access to Information Act in response to a request for historical records related to the Intelligence Advisory Committee from 1982-1983. During the investigation, PCO agreed to disclose most of the previously withheld information but maintained exemptions for specific categories. The Information Commissioner concluded that none of the remaining withheld information met the requirements of either subsection 13(1) or 15(1), citing a lack of evidence for confidentiality or reasonable expectation of harm. The Commissioner recommended full disclosure of the remaining records, with the exception of names of Liaison Officers from other allied countries, which the complainant did not object to redacting. PCO notified the Commissioner that it would not implement her recommendations, stating that while a high percentage of information would be released, certain categories would remain withheld due to ongoing interdepartmental declassification initiatives and consultations. The complaint was found to be well founded.

• Whether information was obtained in confidence for s.13(1) ATIA
• Whether titles of Liaison Officers from other countries were obtained in confidence
• Whether information regarding visits of Intelligence Community members from other countries was obtained in confidence
• Whether disclosure of information could reasonably be expected to harm international affairs, defence, or national security for s.15(1) ATIA
• Whether disclosure of titles of Liaison Officers from other countries could reasonably be expected to cause harm under s.15(1) ATIA
• Whether disclosure of distribution markings of classified reports could reasonably be expected to cause harm under s.15(1) ATIA
• Whether disclosure of names of Communications Security Establishment (CSE) employees could reasonably be expected to cause harm under s.15(1) ATIA
• Whether disclosure of certain Intelligence Report titles could reasonably be expected to cause harm under s.15(1) ATIA

The complainant alleged that Indigenous Services Canada (ISC) improperly withheld information related to a 2000 settlement agreement between the Crown and the Squamish Nation, including maps and appendices, under paragraphs 20(1)(c), 20(1)(d), and section 23 of the Access to Information Act. The OIC investigated, seeking representations from both ISC and the Squamish Nation. Neither party provided sufficient evidence to demonstrate a clear and direct connection between the disclosure of specific information and a reasonable expectation of harm under the claimed exemptions. The Commissioner found that much of the information was already in the public domain and that the arguments for financial impact, interference with negotiations, or the application of solicitor-client/litigation privilege were speculative or unfounded. Consequently, the Commissioner ordered ISC to disclose the records in their entirety. ISC, however, notified the Commissioner that it would not implement the order, citing potential negative impacts on its relationship with the Squamish Nation and other Indigenous Peoples.

• Whether s.20(1)(c) financial impact on a third party was reasonably expected
• Whether s.20(1)(d) interference with third-party negotiations was reasonably expected
• Whether s.23 solicitor-client privilege applied to the settlement agreement
• Whether s.23 litigation privilege applied to the settlement agreement
• Whether the information was already in the public domain

The complainant alleged that Employment and Social Development Canada (ESDC) failed to respond to an access request within the statutory 30-day period and improperly requested additional clarifications. The request sought information on ESDC's work since 2014 in grants and contributions for workplace opportunities and equity, and selected funding concepts. The OIC found that the original request provided sufficient detail for an experienced employee to identify records with reasonable effort, and ESDC's repeated requests for clarification were not justified under section 6 of the Act. These interactions contributed to the delay. Since ESDC did not extend the response period, the deadline was July 3, 2023, which was missed, leading to a deemed refusal. The OIC concluded that the complaints were well founded and ordered ESDC to provide a complete response by August 30, 2024. ESDC agreed to implement the order.

• Whether Employment and Social Development Canada responded to the access request within the legislated 30-day period
• Whether Employment and Social Development Canada improperly requested additional clarifications to process the access request
• Whether the access request provided sufficient detail for an experienced employee to identify records with a reasonable effort under section 6 ATIA
• Whether Employment and Social Development Canada was justified in putting the request on hold due to clarification requests
• Whether Employment and Social Development Canada met its obligation to respond within the time limits set out in section 7 ATIA

The complainant alleged that National Defence (DND) failed to conduct a reasonable search for records in response to an access request for all finished intelligence assessments produced by J2 Director Strategic Intelligence (J2 DSI) concerning Iraq between January 1, 2000, and December 31, 2003. The OIC investigation found that DND's Offices of Primary Interest did not retrieve all relevant records during the initial search and DND failed to provide representations on the reasonableness of its search despite multiple requests. The OIC concluded that DND did not conduct a reasonable search. The OIC ordered DND to conduct a secondary search, which located three additional records. DND agreed to implement the order and provide a new response to the complainant.

• Whether National Defence conducted a reasonable search for records responsive to the access request

The complainant alleged that Communications Security Establishment Canada (CSE) failed to respond to an access request within the 30-day period mandated by section 7 of the Access to Information Act. The request sought specific records related to 'A220 Committees' and the 'Assessment Review Group'. The investigation confirmed that CSE did not respond by the due date, July 26, 2023, and was therefore deemed to have refused access under subsection 10(3) of the Act. The delay was attributed to the untimely review of records and the failure to develop consultation packages for other relevant institutions. Despite having received approximately 1,600 pages of responsive records, CSE had not digitized them or initiated necessary consultations, anticipating a response by January 24, 2025. The Information Commissioner found this delay unacceptable and ordered CSE to provide a complete response within 72 business days. CSE, however, notified the Commissioner that it would not implement the order and would instead seek a review by the Federal Court.

• Whether Communications Security Establishment Canada responded to the access request within the 30-day period as required by section 7 of the Access to Information Act
• Whether Communications Security Establishment Canada was deemed to have refused access to the requested records under subsection 10(3) of the Access to Information Act
• Whether the delay in processing the request was acceptable

The complainant alleged that Communications Security Establishment Canada (CSE) failed to respond to an access request within the 30-day period mandated by section 7 of the Access to Information Act. The request sought records related to a previous access request, expanding the search timeframe. The investigation confirmed that CSE did not respond by the due date, leading to a deemed refusal of access under subsection 10(3) of the Act. The delay was attributed to a lack of responsiveness from two Offices of Primary Interest within CSE. The Information Commissioner found the delay unacceptable and ordered CSE to provide a complete response to the access request. CSE subsequently notified the Commissioner that it would implement the order.

• Whether Communications Security Establishment Canada responded to the access request within the 30-day period required by section 7 of the Access to Information Act
• Whether Communications Security Establishment Canada is deemed to have refused access under subsection 10(3) of the Access to Information Act

The complainant alleged that the Privy Council Office (PCO) failed to conduct a reasonable search for records in response to an access request concerning emails related to a CSIS Issues Management Brief on foreign interference activity. The initial search by PCO yielded no relevant records from most offices, leading the complainant to provide evidence suggesting that PCO should hold such records. Following this, the Office of the Information Commissioner (OIC) requested PCO to conduct a second search. This subsequent search located 11 pages of additional relevant records within PCO's Security and Intelligence Unit. The OIC concluded that PCO's initial search was not reasonable. Consequently, the Information Commissioner ordered PCO to provide a new response to the access request, including access to the newly found records, subject to any applicable exemptions. PCO confirmed its intention to implement the order.

• Whether the institution conducted a reasonable search for records under s.30(1)(a) ATIA