
5823-02130 — Employment and Social Development Canada
The complainant alleged that Employment and Social Development Canada (ESDC) did not respond to an access request within the 30-day time limit and improperly requested additional clarifications. The request concerned information about ESDC's grants and contributions program for workplace opportunities since 2014. The OIC found that ESDC's requests for clarification were not justified and that the original request provided sufficient detail. The OIC determined that ESDC failed to respond within the legislated timeframe due to numerous interactions and delays in retrieving records.
- Timeliness of response to access request (ATIA s. 7)
- Proper use of clarification requests (ATIA s. 6)
- Adequacy of detail in access request
Complaint well founded — Order issued for response by August 30, 2024
The Information Commissioner found that ESDC should have accepted the access request without the need for repeated clarification, as it contained sufficient detail. The numerous interactions and delays in retrieving records meant ESDC failed to respond within the legislated time limit. An order was issued for ESDC to provide a complete response by August 30, 2024.
AI-generated summary for reference only. Always verify against the official decision ↗
The Minister of Employment and Social Development was ordered to provide a complete response to the access request no later than August 30, 2024.
- s. 30(1)(a) ATIA
- s. 30(1)(f) ATIA
- s. 6 ATIA
- s. 7 ATIA
- s. 9 ATIA
- s. 10(3) ATIA
This is an informational summary only and does not constitute legal advice.

