5823-02861 — Privy Council Office
The complainant alleged that the Privy Council Office (PCO) did not conduct a reasonable search for emails related to a specific CSIS brief concerning foreign interference. The investigation found that PCO's initial search was inadequate, as additional relevant records were discovered during a second search, including 11 pages of emails. The Information Commissioner ordered PCO to provide a new response to the access request.
- Reasonableness of the search conducted by the institution.
- Failure to retrieve all responsive records.
Complaint well founded — disclosure ordered
The investigation determined that the initial search conducted by the Privy Council Office was not reasonable, as additional responsive records were found during a subsequent search. PCO was therefore ordered to provide a new response to the access request.
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The Privy Council Office was ordered to provide a new response to the access request on the 36th business day following the date of the final report.
- s.30(1)(a) ATIA
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