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Canadian privacy & access decisions

The comprehensive archive of federal, provincial, and territorial commissioner decisions — each with a plain-language summary.

1,625 decisions matching
Federal (Canada)Access to Information ActWell-founded
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Dec 5, 20255824-03323Indexed Jun 30, 2026

5824-03323 — Transport Canada

Transport Canada

The complainant alleged that Transport Canada improperly withheld information under several provisions of the Access to Information Act related to a vessel-seaplane collision. Transport Canada initially claimed exemptions under paragraphs 16(1)(c), 19(1), 20(1)(b), 20(1)(d), and 21(1)(b). During the investigation, the complainant narrowed the scope, and Transport Canada dropped its reliance on 16(1)(c) and 21(1)(b). The Commissioner found that Transport Canada could not justify most of its claims under 20(1)(b) and 20(1)(d), except for a limited amount of information under 20(1)(b) that met all four requirements. Furthermore, Transport Canada failed to demonstrate that it had considered its obligation to exercise discretion under subsection 20(6) for the information that did meet the 20(1)(b) exemption. The Commissioner ordered Transport Canada to disclose the information for which exemptions were not justified and to properly exercise its discretion for the remaining information. Transport Canada indicated it would likely comply with the order, and the complaint was found to be well founded.

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Access to Information ActWell-founded

5824-03323 — Transport Canada

Dec 5, 20255824-03323
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that Transport Canada improperly withheld information under several provisions of the Access to Information Act related to a vessel-seaplane collision. Transport Canada initially claimed exemptions under paragraphs 16(1)(c), 19(1), 20(1)(b), 20(1)(d), and 21(1)(b). During the investigation, the complainant narrowed the scope, and Transport Canada dropped its reliance on 16(1)(c) and 21(1)(b). The Commissioner found that Transport Canada could not justify most of its claims under 20(1)(b) and 20(1)(d), except for a limited amount of information under 20(1)(b) that met all four requirements. Furthermore, Transport Canada failed to demonstrate that it had considered its obligation to exercise discretion under subsection 20(6) for the information that did meet the 20(1)(b) exemption. The Commissioner ordered Transport Canada to disclose the information for which exemptions were not justified and to properly exercise its discretion for the remaining information. Transport Canada indicated it would likely comply with the order, and the complaint was found to be well founded.

Key Issues
  • Whether s.16(1)(c) ATIA (conduct of investigations) was properly applied
  • Whether s.19(1) ATIA (personal information) was properly applied
  • Whether s.20(1)(b) ATIA (confidential third-party financial, commercial, scientific or technical information) was properly applied
  • Whether the information was financial, commercial, scientific or technical under s.20(1)(b) ATIA
  • Whether the information was confidential under s.20(1)(b) ATIA
  • Whether the information was supplied by a third party to a government institution under s.20(1)(b) ATIA
  • Whether the third party consistently treated the information as confidential under s.20(1)(b) ATIA
  • Whether Transport Canada reasonably exercised its discretion under s.20(6) ATIA for information meeting s.20(1)(b)
  • Whether s.20(1)(c) ATIA (financial impact on a third party) was properly applied
  • Whether s.20(1)(d) ATIA (negotiations by a third party) was properly applied
  • Whether s.21(1)(b) ATIA (accounts of consultations or deliberations) was properly applied
Federal (Canada)Access to Information ActWell-founded
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Dec 5, 20255824-02937Indexed Jun 30, 2026

5824-02937 — Privy Council Office

Privy Council Office

The complainant alleged that the Privy Council Office (PCO) failed to conduct a reasonable search for records related to the management of the government's parliamentary agenda. Initially, PCO's Offices of Primary Interest (OPIs) provided nil responses, leading PCO to inform the complainant that no relevant records were found. However, the complainant provided detailed reasons why records should exist, prompting the OIC to request further representations from PCO. During the OIC's investigation, PCO conducted additional searches, which located 26 pages of relevant records that were not found in the initial search because they were stored in a PCO-ATIP library rather than directly by the OPI. The Commissioner found that PCO had not conducted a reasonable search initially. Consequently, the complaint was deemed well-founded, and PCO was ordered to process and release the newly found records.

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Access to Information ActWell-founded

5824-02937 — Privy Council Office

Dec 5, 20255824-02937
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that the Privy Council Office (PCO) failed to conduct a reasonable search for records related to the management of the government's parliamentary agenda. Initially, PCO's Offices of Primary Interest (OPIs) provided nil responses, leading PCO to inform the complainant that no relevant records were found. However, the complainant provided detailed reasons why records should exist, prompting the OIC to request further representations from PCO. During the OIC's investigation, PCO conducted additional searches, which located 26 pages of relevant records that were not found in the initial search because they were stored in a PCO-ATIP library rather than directly by the OPI. The Commissioner found that PCO had not conducted a reasonable search initially. Consequently, the complaint was deemed well-founded, and PCO was ordered to process and release the newly found records.

Key Issues
  • Whether the institution conducted a reasonable search for records under s.30(1)(a) ATIA
Nova ScotiaFreedom of Information and Protection of Privacy Act
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25-14 — Nova Scotia Community College

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2025 QCCAI 391 — Municipalité régionale de comté des Collines-de-l'Outaouais

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AlbertaFreedom of Information and Protection of Privacy Act
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FOIP2025-35 — City of Edmonton

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Federal (Canada)Access to Information ActWell-founded
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Dec 3, 20255822-07254Indexed Jun 30, 2026

5822-07254 — Library and Archives Canada

Library and Archives Canada

The complainant alleged that Library and Archives Canada (LAC) improperly withheld information under subsections 13(1) and 15(1) of the Access to Information Act, concerning Joint Intelligence Committee Intelligence for NORAD records from 1958-63. During the investigation, LAC provided two supplementary releases of previously withheld information. The Office of the Information Commissioner (OIC) determined that NORAD qualifies as an international organization of states for the purposes of paragraph 13(1)(b). The OIC found that not all information initially exempted by LAC met the requirements of subsections 13(1) and 15(1), leading to a well-founded complaint. However, an order was deemed unnecessary because LAC had already released some information, and the remaining withheld information was found to properly meet the requirements of subsection 13(1).

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Access to Information ActWell-founded

5822-07254 — Library and Archives Canada

Dec 3, 20255822-07254
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that Library and Archives Canada (LAC) improperly withheld information under subsections 13(1) and 15(1) of the Access to Information Act, concerning Joint Intelligence Committee Intelligence for NORAD records from 1958-63. During the investigation, LAC provided two supplementary releases of previously withheld information. The Office of the Information Commissioner (OIC) determined that NORAD qualifies as an international organization of states for the purposes of paragraph 13(1)(b). The OIC found that not all information initially exempted by LAC met the requirements of subsections 13(1) and 15(1), leading to a well-founded complaint. However, an order was deemed unnecessary because LAC had already released some information, and the remaining withheld information was found to properly meet the requirements of subsection 13(1).

Key Issues
  • Whether information was properly withheld under s.13(1) ATIA
  • Whether NORAD constitutes an international organization of states or an institution thereof for the purposes of s.13(1)(b) ATIA
  • Whether information was obtained in confidence from a foreign state under s.13(1)(a) ATIA
  • Whether information was obtained in confidence from an international organization of states under s.13(1)(b) ATIA
  • Whether the institution reasonably exercised its discretion under s.13(2) ATIA
  • Whether the circumstances in s.13(2) ATIA existed (consent or public availability)
  • Whether information was properly withheld under s.15(1) ATIA
QuebecAct respecting access to documents held by public bodies and the protection of personal information
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Décision 1028636-S — Ville de Laval

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AlbertaFreedom of Information and Protection of Privacy Act
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FOIP2025-36 — City of Medicine Hat

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AlbertaFreedom of Information and Protection of Privacy Act
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FOIP2025-37 — City of Medicine Hat

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AlbertaFreedom of Information and Protection of Privacy Act
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FOIP2025-38 — City of Medicine Hat

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AlbertaFreedom of Information and Protection of Privacy Act
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FOIP2025-39 — City of Medicine Hat

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AlbertaFreedom of Information and Protection of Privacy Act
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FOIP2025-40 — City of Medicine Hat

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OntarioMunicipal Freedom of Information and Protection of Privacy Act
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Order MO-4731

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QuebecAct respecting the protection of personal information in the private sector
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2025 QCCAI 390 — Bell Mobilité inc. and BCE INC.

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Newfoundland and LabradorAccess to Information and Protection of Privacy Act, 2015
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A-2025-048 — Memorial University

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