Canadian Privacy Decisions

The Office of the Privacy Commissioner investigated a complaint where the Canada Border Services Agency (CBSA) disclosed a workplace review report containing an individual's personal information to the Information Commissioner. The OPC found that while disclosing information related to the complainant's access to information requests was a consistent use, disclosing the workplace review report was not. The CBSA contravened the Privacy Act by disclosing this report without consent and for a purpose inconsistent with its original collection.

• Whether disclosing a workplace review report to the Information Commissioner constituted a 'consistent use' under paragraph 8(2)(a) of the Privacy Act.
• The distinction between information collected for managing workplace conflict versus information collected for responding to access to information requests.
• Whether the CBSA reasonably expected the disclosure of the workplace review report.

The complainant alleged that Transport Canada improperly withheld records concerning the Boeing 737 MAX aircraft system (MCAS) under exemptions related to personal information, trade secrets, and financial impact on a third party. The Information Commissioner found that the institution and the third party (Boeing) failed to demonstrate that all withheld information met the criteria for these exemptions. The Commissioner ordered Transport Canada to disclose specific information and to re-exercise its discretion regarding disclosure for public safety reasons.

• Whether withheld information met the criteria for exemption under paragraph 20(1)(b) (confidential third-party financial, commercial, scientific or technical information).
• Whether withheld information met the criteria for exemption under paragraph 20(1)(a) (third-party trade secrets).
• Whether withheld information met the criteria for exemption under paragraph 20(1)(c) (financial impact on a third party).
• Whether Transport Canada reasonably exercised its discretion under subsection 20(6) for disclosure in the public interest.