The catalogue

Canadian privacy & access decisions

The comprehensive archive of federal, provincial, and territorial commissioner decisions — each with a plain-language summary.

1,625 decisions matching
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Federal (Canada) flag
Jun 6, 20255824-03229Indexed Apr 21, 2026

Transport Canada, 5824-03229

The Information Commissioner ordered Transport Canada to provide a complete response to the access request no later than the 36th business day following the date of the final report.

Quick view

Access to Information ActOIC Order (ATIA s.36.1, binding)

Transport Canada, 5824-03229

Jun 6, 20255824-03229

The Information Commissioner ordered Transport Canada to provide a complete response to the access request no later than the 36th business day following the date of the final report.

Federal (Canada)Access to Information ActWell-founded
Federal (Canada) flag
Jun 6, 20255823-03707Indexed Jun 30, 2026

5823-03707 — Canada Post

Canada Post

The complainant alleged that Canada Post improperly withheld information under subsections 19(1), 18.1(1), and paragraph 20(1)(b) of the Access to Information Act. The request sought a health and safety strategy report and related invoicing from DuPont Sustainable (DSS). The OIC found that Canada Post failed to demonstrate that the information withheld under paragraph 20(1)(b) met the requirements for confidentiality, third-party supply, or consistent confidential treatment. Similarly, for subsection 18.1(1), Canada Post did not show that the information constituted a trade secret or confidential financial/commercial information belonging to it, or that it was consistently treated as confidential. However, the OIC upheld the application of subsection 19(1) for personal contact information. The Information Commissioner ordered Canada Post to disclose the information improperly withheld under paragraph 20(1)(b) and subsection 18.1(1). Canada Post agreed to implement the order, and the complaint was found to be well founded.

Quick view

Access to Information ActWell-founded

5823-03707 — Canada Post

Jun 6, 20255823-03707
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that Canada Post improperly withheld information under subsections 19(1), 18.1(1), and paragraph 20(1)(b) of the Access to Information Act. The request sought a health and safety strategy report and related invoicing from DuPont Sustainable (DSS). The OIC found that Canada Post failed to demonstrate that the information withheld under paragraph 20(1)(b) met the requirements for confidentiality, third-party supply, or consistent confidential treatment. Similarly, for subsection 18.1(1), Canada Post did not show that the information constituted a trade secret or confidential financial/commercial information belonging to it, or that it was consistently treated as confidential. However, the OIC upheld the application of subsection 19(1) for personal contact information. The Information Commissioner ordered Canada Post to disclose the information improperly withheld under paragraph 20(1)(b) and subsection 18.1(1). Canada Post agreed to implement the order, and the complaint was found to be well founded.

Key Issues
  • Whether s.19(1) ATIA (personal information) was properly applied to contact details
  • Whether the information was about an individual
  • Whether there was a serious possibility of identification
  • Whether the information fell under exceptions to 'personal information' in the Privacy Act
  • Whether s.19(2) ATIA circumstances (consent, public availability, consistency with Privacy Act s.8) existed
  • Whether Canada Post reasonably exercised its discretion under s.19(2) ATIA
  • Whether s.20(1)(b) ATIA (confidential third-party financial, commercial, scientific or technical information) was properly applied to invoice details
  • Whether the information was financial, commercial, scientific or technical
  • Whether the information was objectively confidential (not publicly available)
  • Whether the information was objectively confidential (reasonable expectation of confidence)
  • Whether the information was objectively confidential (relationship fostered for public benefit)
  • Whether the information was supplied by a third party to a government institution
  • Whether the third party consistently treated the information as confidential
  • Whether s.18.1(1) ATIA (trade secrets or confidential financial, commercial, scientific or technical information of Canada Post) was properly applied to invoice and presentation content
  • Whether the information constituted a 'trade secret'
  • Whether the information was financial, commercial, scientific or technical information belonging to Canada Post
  • Whether Canada Post consistently treated the information as confidential
  • Whether s.18.1(2) ATIA (general administration exclusion) applied
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Federal (Canada) flag
Jun 6, 20255824-02637Indexed Apr 21, 2026

Library and Archives Canada, 5824-02637

The Information Commissioner ordered Library and Archives Canada to provide a complete response to the access request no later than 60 business days after the date of the final report.

Quick view

Access to Information ActOIC Order (ATIA s.36.1, binding)

Library and Archives Canada, 5824-02637

Jun 6, 20255824-02637

The Information Commissioner ordered Library and Archives Canada to provide a complete response to the access request no later than 60 business days after the date of the final report.

Northwest TerritoriesHealth Information Act
Northwest Territories flag

22-454-6 — Northwest Territories Health and Social Services Authority

Subscribe to open Northwest Territories decisions.

Unlock this jurisdiction
QuebecAct respecting access to documents held by public bodies and the protection of personal information
Quebec flag

2025 QCCAI 166 — Ministère de la Sécurité publique (Sûreté du Québec)

Subscribe to open Quebec decisions.

Unlock this jurisdiction
QuebecAct respecting access to documents held by public bodies and the protection of personal information
Quebec flag

2025 QCCAI 180 — Directeur des poursuites criminelles et pénales

Subscribe to open Quebec decisions.

Unlock this jurisdiction
OntarioMunicipal Freedom of Information and Protection of Privacy Act
Ontario flag

Order MO-4661

Subscribe to open Ontario decisions.

Unlock this jurisdiction
OntarioFreedom of Information and Protection of Privacy Act
Ontario flag

Order PO-4662

Subscribe to open Ontario decisions.

Unlock this jurisdiction
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Federal (Canada) flag
Jun 5, 20255824-03182Indexed Apr 21, 2026

Health Canada, 5824-03182

The Information Commissioner ordered Health Canada to provide a complete response to the access request by August 31, 2025.

Quick view

Access to Information ActOIC Order (ATIA s.36.1, binding)

Health Canada, 5824-03182

Jun 5, 20255824-03182

The Information Commissioner ordered Health Canada to provide a complete response to the access request by August 31, 2025.

QuebecAct respecting access to documents held by public bodies and the protection of personal information
Quebec flag

2025 QCCAI 171 — Municipalité d'Austin

Subscribe to open Quebec decisions.

Unlock this jurisdiction
Newfoundland and LabradorAccess to Information and Protection of Privacy Act, 2015
Newfoundland and Labrador flag

A-2025-028 — Executive Council

Subscribe to open Newfoundland and Labrador decisions.

Unlock this jurisdiction
Newfoundland and LabradorAccess to Information and Protection of Privacy Act, 2015
Newfoundland and Labrador flag

A-2025-029 — Executive Council

Subscribe to open Newfoundland and Labrador decisions.

Unlock this jurisdiction
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Federal (Canada) flag
Jun 4, 20255824-02684Indexed Apr 21, 2026

Global Affairs Canada, 5824-02684

The Information Commissioner ordered Global Affairs Canada to provide a complete response to the access request no later than 36 business days following the date of this final report.

Quick view

Access to Information ActOIC Order (ATIA s.36.1, binding)

Global Affairs Canada, 5824-02684

Jun 4, 20255824-02684

The Information Commissioner ordered Global Affairs Canada to provide a complete response to the access request no later than 36 business days following the date of this final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Federal (Canada) flag
Jun 4, 20255824-03225Indexed Apr 21, 2026

Health Canada, 5824-03225

The Information Commissioner ordered Health Canada to provide a complete response to the access request no later than the 60th business day following the date of the final report.

Quick view

Access to Information ActOIC Order (ATIA s.36.1, binding)

Health Canada, 5824-03225

Jun 4, 20255824-03225

The Information Commissioner ordered Health Canada to provide a complete response to the access request no later than the 60th business day following the date of the final report.

QuebecAct respecting access to documents held by public bodies and the protection of personal information
Quebec flag

2025 QCCAI 167 — Loto-Québec

Subscribe to open Quebec decisions.

Unlock this jurisdiction