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Canadian privacy & access decisions

The comprehensive archive of federal, provincial, and territorial commissioner decisions — each with a plain-language summary.

1,057 decisions matching
Northwest TerritoriesAccess to Information and Protection of Privacy Act
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20-237 — Department of Education, Culture and Employment

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2020 QCCAI 179 — Ministère de la Sécurité publique

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AlbertaFreedom of Information and Protection of Privacy Act
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F2020-RTD-04 — Livingstone Range School Division No. 68

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AlbertaFreedom of Information and Protection of Privacy Act
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F2020-21 — Workers' Compensation Board

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AlbertaHealth Information Act
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H2020-05 — Alberta Health Services

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QuebecAct respecting the protection of personal information in the private sector
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2020 QCCAI 199 — Superclub Vidéotron

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QuebecAct respecting the protection of personal information in the private sector
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2020 QCCAI 200 — Superclub Vidéotron

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QuebecAct respecting the protection of personal information in the private sector
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2020 QCCAI 201 — Agence de recouvrement SERF inc.

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QuebecAct respecting the protection of personal information in the private sector
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2020 QCCAI 202 — Agence de recouvrement SERF inc.

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AlbertaFreedom of Information and Protection of Privacy Act
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F2020-RTD-02 — Calgary Police Service

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AlbertaFreedom of Information and Protection of Privacy Act
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F2020-RTD-03 — Alberta Justice and Solicitor General

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QuebecAct respecting the protection of personal information in the private sector
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2020 QCCAI 195 — Banque Nationale du Canada

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Newfoundland and LabradorAccess to Information and Protection of Privacy Act, 2015
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A-2020-009 — Department of Finance

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SaskatchewanLocal Authority Freedom of Information and Protection of Privacy Act
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INVESTIGATION REPORT 212-2019 — City of Regina

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Federal (Canada)Access to Information ActSystemic Investigation
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Jul 22, 2020Indexed Jun 30, 2026

Access at issue: Nine recommendations regarding the processing of access requests at National Defence

National Defence

The Office of the Information Commissioner (OIC) conducted a systemic investigation into the processing of access to information requests at National Defence (DND). The investigation focused on the six offices of primary interest (OPIs) most frequently tasked with responding to requests between January 2017 and December 2018. OIC officials interviewed OPIs and DND's Directorate of Access to Information and Privacy (DAIP), and reviewed internal documents, manuals, and statistics. The Commissioner identified significant issues with DND's compliance with the Access to Information Act. The Minister of National Defence acknowledged the need for improvements and proposed corrective actions, which were accepted or built upon by the Commissioner. The Commissioner issued nine recommendations to the Minister, who agreed to implement them to address the identified shortcomings.

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Access to Information ActSystemic Investigation

Access at issue: Nine recommendations regarding the processing of access requests at National Defence

Jul 22, 2020
Adjudicator: Caroline Maynard
Plain-Language Summary

The Office of the Information Commissioner (OIC) conducted a systemic investigation into the processing of access to information requests at National Defence (DND). The investigation focused on the six offices of primary interest (OPIs) most frequently tasked with responding to requests between January 2017 and December 2018. OIC officials interviewed OPIs and DND's Directorate of Access to Information and Privacy (DAIP), and reviewed internal documents, manuals, and statistics. The Commissioner identified significant issues with DND's compliance with the Access to Information Act. The Minister of National Defence acknowledged the need for improvements and proposed corrective actions, which were accepted or built upon by the Commissioner. The Commissioner issued nine recommendations to the Minister, who agreed to implement them to address the identified shortcomings.

Key Issues
  • Processing of access to information requests at National Defence
  • Compliance with the Access to Information Act by National Defence
  • Efficiency and effectiveness of DND's Access to Information and Privacy (ATIP) processes