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Decisions/Federal (Canada)/Access to Information Act/Access at issue: Nine recommendations regarding the processing of access requests at National Defence
Office of the Information Commissioner of CanadaAccess to Information Act
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Access at issue: Nine recommendations regarding the processing of access requests at National Defence

Organization: National Defence
Decision: Jul 22, 2020Published: Jul 22, 2020

This report details a systemic investigation into how the Department of National Defence (DND) processed access to information requests between January 1, 2017, and December 21, 2018. The investigation examined six key offices and DND's ATIP Directorate, reviewing their internal processes, training, and statistics. The Commissioner made nine recommendations to the Minister of National Defence to address identified shortcomings, which the Minister accepted and agreed to implement.

  • Timeliness of access to information request processing
  • Adherence to legislative obligations under the Access to Information Act
  • Effectiveness of internal procedures and training for ATIP staff
  • Improvement of ATIP compliance metrics

Recommendations issued for systemic improvements

The Commissioner conducted a systemic investigation and identified issues with DND's processing of access requests, leading to the issuance of recommendations for improvement.

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Recommended action / remedy

National Defence agreed to implement nine recommendations to improve its processing of access to information requests.

Statutory provisions cited
  • s.30(1)(f) ATIA

This is an informational summary of an OIC decision and does not constitute legal advice.