Decisions

Canadian Privacy Decisions

The comprehensive archive of Canadian privacy decisions from federal, provincial, and territorial commissioners — with AI-summarized plain-language summaries for every decision.

882 decisions matching

Jurisdiction

Federal (Canada)Ontario British Columbia Alberta Saskatchewan Manitoba QuebecIn Progress Nova Scotia New Brunswick Prince Edward Island Newfoundland and Labrador

Governing law

Outcome

OIC Order (ATIA s.36.1, binding)Well-founded Well-founded & resolved Well-founded & conditionally resolved Well-founded & unresolved Not well-founded Action warranted s.6.1 Application Granted (refusal authorized)s.6.1 Application Denied (must respond)Settled Resolved Early-resolved Discontinued Withdrawn Declined to investigate No jurisdiction

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Federal (Canada)Personal Information Protection and Electronic Documents ActWell-founded & resolved

Dec 18, 2013Commissioner’s Findings - PIPEDA Case Summary # 2013-014· Indexed Apr 12, 2026

PIPEDA Case Summary #2013-014 — An online dating service and The new owner of the online dating service

An online dating service

An individual complained that an online dating service used his personal information without consent and failed to provide him access to his information after he cancelled his membership. The Office of the Privacy Commissioner of Canada (OPC) found that the original owner violated PIPEDA by denying the complainant access to his personal information and by continuing to send him marketing emails after consent was withdrawn. The OPC also found the service failed to have a privacy policy and safeguard information. While issues were found to be well-founded, they were resolved by the new owner who purged the data and implemented a privacy policy.

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2013 QCCAI 347 — CSSS de la Vieille-Capitale

Quebec

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Act respecting access to documents held by public bodies and the protection of personal information

2013 QCCAI 347 — CSSS de la Vieille-Capitale

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Alberta

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Personal Information Protection Act

P2013-08 — SOBEYS GROUP INC.

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Saskatchewan

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Local Authority Freedom of Information and Protection of Privacy Act

INVESTIGATION REPORT LA-2013-003 — The Board of Education of Horizon School Division #205

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Ontario

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Freedom of Information and Protection of Privacy Act

Order PO-3285

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Alberta

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Freedom of Information and Protection of Privacy Act

F2013-51 — Alberta Human Rights and Citizenship Commission and University of Calgary

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Ontario

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Freedom of Information and Protection of Privacy Act

Order PO-3284

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Ontario

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Freedom of Information and Protection of Privacy Act

Order PO-3283

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2013 QCCAI 341 — Ministère de l'Emploi et de la Solidarité sociale

Quebec

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Act respecting access to documents held by public bodies and the protection of personal information

2013 QCCAI 341 — Ministère de l'Emploi et de la Solidarité sociale

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Quebec

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Act respecting the protection of personal information in the private sector

2013 QCCAI 348 — Dr. Michel Brochu

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2013 QCCAI 349 — Régie des alcools, des courses et des jeux

Quebec

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Act respecting access to documents held by public bodies and the protection of personal information

2013 QCCAI 349 — Régie des alcools, des courses et des jeux

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British Columbia

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Freedom of Information and Protection of Privacy Act

Order Letter from Commissioner Denham to stakeholders regarding the BC Association of Chiefs of Police and the BC Association of Municipal Chiefs of Police

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Ontario

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Municipal Freedom of Information and Protection of Privacy Act

Order MO-2986

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Quebec

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Act respecting access to documents held by public bodies and the protection of personal information

2013 QCCAI 331 — Hydro-Québec

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2013 QCCAI 334 — Commission scolaire de Laval

Quebec

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Act respecting access to documents held by public bodies and the protection of personal information

2013 QCCAI 334 — Commission scolaire de Laval

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Outcome Notes

Federal rulings come from two regulators with different statutory authority — outcome filters cover both.

OIC Order (ATIA s.36.1, binding) — Since June 2019 (Bill C-58) the Information Commissioner can issue binding orders requiring disclosure or reconsideration. Enforceable after 31/41 business days unless reviewed by the Federal Court (s.41).

Well-Founded — finding that the complaint is well-founded. For OIC: ATIA s.37(1)(a) finding (may be paired with a s.36.1 order). For OPC: Privacy Act s.35(1) / PIPEDA s.13(1) advisory finding — recommendations only, no binding order-making power. Includes well-founded, well-founded & resolved, well-founded & conditionally resolved, well-founded & unresolved.

Not Well-Founded — no contravention found.

s.6.1 Application— the OIC's response to a head's application for authorization to refuse a frivolous, vexatious, or bad-faith access request. Granted = institution may refuse; Denied = institution must respond.

Settled / Resolved / Early-resolved — OPC matter resolved during or before formal findings without a contravention finding.

Declined to investigate / No jurisdiction — Procedural close (Privacy Act s.34, PIPEDA discretion, or scope outside the Acts).

References: ATIA s.36.1 · OPC disposition definitions

About This Archive

Breach of Privacy is the one-stop archive for Canadian privacy decisions from federal, provincial, and territorial commissioners. Each decision includes an AI-generated plain-language summary. Always verify against the official source document.

Canadian Privacy Decisions

PIPEDA Case Summary #2013-014 — An online dating service and The new owner of the online dating service

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PIPEDA Case Summary #2013-014 — An online dating service and The new owner of the online dating service

2013 QCCAI 347 — CSSS de la Vieille-Capitale

P2013-08 — SOBEYS GROUP INC.

INVESTIGATION REPORT LA-2013-003 — The Board of Education of Horizon School Division #205

Order PO-3285

F2013-51 — Alberta Human Rights and Citizenship Commission and University of Calgary

Order PO-3284

Order PO-3283

2013 QCCAI 341 — Ministère de l'Emploi et de la Solidarité sociale

2013 QCCAI 348 — Dr. Michel Brochu

2013 QCCAI 349 — Régie des alcools, des courses et des jeux

Order Letter from Commissioner Denham to stakeholders regarding the BC Association of Chiefs of Police and the BC Association of Municipal Chiefs of Police

Order MO-2986

2013 QCCAI 331 — Hydro-Québec

2013 QCCAI 334 — Commission scolaire de Laval

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