5822-01936 — Correctional Service Canada
The complainant alleged that Correctional Service Canada (CSC) improperly withheld information under subsection 19(1) of the Access to Information Act (ATIA). The request was for emails containing specific keywords related to COVID-19 and lockdowns. The Information Commissioner found that while some information, like contact tracing details and offender histories, properly qualified as personal information, other withheld information, such as the type of incidents in situation reports and dates of shifts for certain staff, did not. CSC was ordered to disclose the information that did not meet the requirements of subsection 19(1), and the institution indicated it would comply.


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