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Decisions/Federal (Canada)/Access to Information Act/A-2023-00427/AJ — Transport Canada and Royal Canadian Mounted Police
Office of the Information Commissioner of CanadaAccess to Information Act5823-05004Well-founded
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A-2023-00427/AJ — Transport Canada and Royal Canadian Mounted Police

Organization: Transport Canada
Decision: Aug 27, 2025Published: Aug 27, 2025

The complainant alleged that Transport Canada did not conduct a reasonable search for records concerning Class D operation with a single engine helicopter, requested between Transport Canada and the RCMP. Transport Canada initially provided only two pages but later, during the investigation, found approximately 690 additional pages. The Commissioner found the complaint well-founded, ordering Transport Canada to process these additional records and respond to the complainant within 60 business days.

  • Reasonableness of the search conducted by Transport Canada
  • Proper processing of additional responsive records
  • Timeliness of response after additional records were found

Complaint well founded — additional records to be processed and disclosed.

The Commissioner found the complaint well-founded because Transport Canada's initial search was not reasonable, having failed to locate a significant number of responsive records. However, Transport Canada conducted additional searches during the investigation, and the Commissioner was satisfied with the reasonableness of the revised search. The Commissioner ordered the institution to process the newly found records.

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Recommended action / remedy

Transport Canada was ordered to process additional responsive records and provide a new response to the complainant within 60 business days.

Statutory provisions cited
  • s.30(1)(a) ATIA
  • Part 1 ATIA

This is an informational summary only and not legal advice.