A-2024-02352 — National Defence
The complainant alleged that National Defence (DND) failed to respond to an access request for a specific report and associated documents within the mandatory 30-day timeframe. The investigation found that DND did not provide a response by the deadline, and a delay by an internal Office of Primary Interest (OPI) in retrieving records was deemed unacceptable. The Information Commissioner found the complaint well-founded and ordered DND to provide a complete response within 36 business days.
- Timeliness of response to an access request
- Failure to meet the 30-day response deadline
- Unacceptable delay in record retrieval by an OPI
Complaint well founded — disclosure ordered
The institution failed to respond to the access request within the 30-day period required by the Act. The delay was caused by an internal office's failure to retrieve records in a timely manner, which the Commissioner found to be unacceptable.
AI-generated summary for reference only. Always verify against the official decision ↗
The Commissioner ordered National Defence to provide a complete response to the access request no later than 36 business days after the date of the final report.
- s.7 ATIA
- s.9 ATIA
- s.10(3) ATIA
- s.30(1)(a) ATIA
This is an informational summary only and does not constitute legal advice.