Canadian privacy & access decisions

An unnamed federal institution applied to the Information Commissioner for approval to decline to act on an access request, arguing it constituted an abuse of the right of access under subsection 6.1(1) of the Access to Information Act. The request sought extensive records related to rare diseases and medications, spanning from the earliest records to the present, across multiple departments and communication types. The institution contended the request was overly broad, would overburden its small staff, and required manual review of an unmanageable volume of records. The Commissioner found that the request, particularly its fifth part, was indeed overly broad and that responding to it would overburden the institution, which has only 15 employees and processes a modest number of pages annually. Despite the requester's offer to provide a more specific list of diseases, the Commissioner concluded that the institution had made reasonable efforts to assist and that the request would still be unduly burdensome. Consequently, the Commissioner granted the institution's application to decline to act on the request.

• Whether the access request is an abuse of the right of access under s.6.1(1) ATIA
• Whether the request is overly broad
• Whether acting on the request would overburden the institution
• Whether the institution met its duty to assist the requester under s.4(2.1) ATIA
• Whether the circumstances warrant granting approval to decline to act on the request

An institution applied to the Information Commissioner under subsection 6.1(1) of the Access to Information Act to decline to act on a 42-page access request containing 196 items, arguing it was vexatious, made in bad faith, and an abuse of the right of access. The requester objected to the institution unilaterally splitting the request into 196 separate files and argued that the Commissioner could not be impartial due to OIC employees visiting their company website. The Commissioner found that the institution had established that the request was an abuse of the right of access due to its excessive breadth and the burden it placed on the institution, despite the requester's modifications to the request being deemed untimely. The Commissioner also found that the institution had fulfilled its duty to assist the requester. Consequently, the Commissioner granted the institution's application to decline to act on the request.

• Whether the access request was vexatious under s.6.1(1) ATIA
• Whether the access request was made in bad faith under s.6.1(1) ATIA
• Whether the access request was an abuse of the right of access under s.6.1(1) ATIA
• Whether the Commissioner had a conflict of interest
• Whether OIC employees visiting the requester's website constituted a breach of procedural fairness
• Whether the institution's employees had a conflict of interest
• Whether the requester's modifications to the request rendered the application moot
• Whether the institution met its duty to assist the requester under s.4(2.1) ATIA

A federal institution applied to the Information Commissioner for approval to decline to act on an access request, citing subsection 6.1(1) of the Access to Information Act. The institution argued that the request was vexatious and constituted an abuse of the right of access. The Commissioner reviewed the institution's submission and found that the institution successfully demonstrated that the access request in question was indeed an abuse of the right of access. Consequently, the Commissioner determined that the circumstances justified granting the institution's request to decline to process the access request. The application was therefore granted, allowing the institution to refuse to act on the request.

• Whether the access request was vexatious
• Whether the access request constituted an abuse of the right of access under s.6.1(1) ATIA

An unnamed federal institution sought the Information Commissioner's approval to decline to act on an access request under subsection 6.1(1) of the Access to Information Act. The request, received in November 2020, was exceptionally broad, seeking all tenders, solicitations, and related communications specifying OEM brand names from 2011 to 2020, with an estimated 8 million pages of records. The institution argued that processing such a volume would constitute an abuse of the right of access, overburden its operational units and ATIP office, and severely impact other requesters' rights. Despite the institution's efforts to assist the requester in narrowing the scope, the requester refused, citing a desire to protect their identity and ensure comprehensive coverage. The Commissioner found that the institution plausibly established the request as an abuse of the right of access due to the immense burden it would impose, estimating 30 to 230 years for processing. The Commissioner also concluded that the institution had met its duty to assist the requester. Consequently, the Commissioner granted the institution's application to decline to act on the request, emphasizing that while the application was delayed, the abuse of the right of access was too significant to deny it on timeliness grounds.

• Whether the access request constitutes an abuse of the right to make a request under subsection 6.1(1) of the Access to Information Act
• Whether the volume and complexity of the requested records would overburden the institution's Offices of Primary Interest (OPIs)
• Whether the volume and complexity of the requested records would overburden the institution's Access to Information and Privacy (ATIP) office
• Whether processing the access request would negatively impact the right of access of other requesters
• Whether the institution made every reasonable effort to assist the requester in connection with their request, as required by subsection 4(2.1) of the Access to Information Act
• Whether the requester's stated reasons for the broad scope of the request (to protect identity and ensure comprehensive coverage) were justified
• Whether the delay in the institution's submission of the application to decline to act should lead to its refusal

A federal institution applied to the Information Commissioner under subsection 6.1(1) of the Access to Information Act, seeking approval to decline to act on 597 access requests. The institution argued that these requests constituted an abuse of the right to make a request and were vexatious. The Commissioner found that the institution successfully demonstrated that 550 of the 597 requests were indeed an abuse of the right to make a request. Consequently, the Commissioner granted approval for the institution to decline to act on these 550 requests. However, the institution failed to prove that the remaining 47 requests were vexatious or an abuse of the right. Therefore, the Commissioner did not grant approval for the institution to decline to act on those 47 requests. The application was partially granted.

• Whether 597 access requests constituted an abuse of the right to make a request under s.6.1(1) ATIA
• Whether 597 access requests were vexatious under s.6.1(1) ATIA

A federal institution applied to the Information Commissioner for approval to decline to act on an access request under subsection 6.1(1) of the Access to Information Act. The institution argued that the request was vexatious, an abuse of the right of access, and made in bad faith. The Commissioner found that the institution successfully demonstrated that the access request was vexatious. Consequently, the Commissioner determined that the circumstances justified granting the institution's request to decline to act on the access request. The application was therefore granted, allowing the institution to refuse processing the request.

• Whether the access request was vexatious under s.6.1(1) ATIA
• Whether the access request constituted an abuse of the right of access under s.6.1(1) ATIA
• Whether the access request was made in bad faith under s.6.1(1) ATIA
• Whether the circumstances warranted approval to decline to act on the request

An anonymous applicant requested internal and external communications, research findings, and results concerning the monitoring of adverse events and causation between COVID-19 vaccines and fatalities/serious adverse events from January 2021 to December 2022. A federal institution applied under subsection 6.1(1) of the Access to Information Act to decline to act on this request, arguing it was vexatious, made in bad faith, and an abuse of the right of access, and that it had fulfilled its duty to assist. The Commissioner found that the institution had made every reasonable effort to assist the requester in narrowing the request, which the requester largely declined. The Commissioner determined that the request, as framed, was an abuse of the right of access because it was overly broad, would generate an estimated 700,000 pages, and processing it would unreasonably interfere with the institution's operations and hinder other requesters' rights. The Commissioner also noted overlap with other requests from the same requester. Consequently, the Commissioner granted the institution's application to decline to act on the request.

• Whether the institution's application under subsection 6.1(1) ATIA was timely
• Whether the institution met its duty to assist the requester under subsection 4(2.1) ATIA
• Whether the access request was an abuse of the right of access under subsection 6.1(1) ATIA
• Whether processing the request would unreasonably interfere with the institution's operations
• Whether processing the request would hinder other requesters' right of access
• Whether the access request was repetitive or overlapped with other requests from the same requester

A federal institution applied to the Information Commissioner under subsection 6.1(1) of the Access to Information Act, seeking approval to decline to act on an access request. The institution argued that the request constituted an abuse of the right of access. The Information Commissioner reviewed the institution's submission and found that the institution successfully demonstrated that the access request was indeed an abuse of the right of access. Consequently, the Commissioner determined that the circumstances justified granting the institution's application. The Commissioner approved the institution's request to decline to act on the access request.

• Whether the access request constituted an abuse of the right of access under s.6.1(1) ATIA
• Whether the circumstances warranted approval for the institution to decline to act on the request

An institution applied to the Information Commissioner under subsection 6.1(1) of the Access to Information Act, seeking approval to decline to act on five access requests. The institution argued that these requests were vexatious and an abuse of the right to make a request. The Commissioner found that the institution successfully demonstrated that two of the five requests (A-2023-00305 and A-2023-00314) constituted an abuse of the right to make a request, and therefore approved the institution's request to decline to act on these two. However, the Commissioner determined that the institution did not establish that the remaining three requests (A-2023-00303, A-2023-00308, and A-2023-00310) were vexatious or an abuse of the right. Consequently, the application was partially granted.

• Whether access request A-2023-00305 is an abuse of the right of access
• Whether access request A-2023-00314 is an abuse of the right of access
• Whether access request A-2023-00303 is vexatious or an abuse of the right of access
• Whether access request A-2023-00308 is vexatious or an abuse of the right of access
• Whether access request A-2023-00310 is vexatious or an abuse of the right of access

A federal institution submitted an application to the Information Commissioner under subsection 6.1(1) of the Access to Information Act, seeking approval to decline to act on an access request. The institution argued that the request constituted an abuse of the right to make a request. The Commissioner reviewed the institution's submission and found that the institution successfully established that the access request was indeed an abuse of the right to make a request. Consequently, the Commissioner determined that the circumstances warranted granting approval for the institution to decline to act on the request. The application was therefore granted, allowing the institution to refuse processing the access request.

• Whether the access request constituted an abuse of the right to make a request under s.6.1(1) ATIA
• Whether the circumstances warrant granting approval for the institution to decline to act on the request

An institution sought the Information Commissioner's approval to decline to act on three access requests under subsection 6.1(1) of the Access to Information Act, arguing they were made in bad faith and constituted an abuse of the right of access. The requests sought all communications containing specific vulgar words over a three-year period. The institution claimed it had met its duty to assist the requester and that processing these requests would be unduly burdensome, requiring 4,068 employees to manually search for keywords and yielding thousands of non-relevant records, thereby hindering its ability to process other legitimate requests. The Commissioner found that the institution had fulfilled its duty to assist and that the requests, as framed, were an abuse of the right of access due to their breadth, the volume of requests submitted by the requester in a short timeframe, and the significant burden they would place on the institution, which would negatively impact other requesters. Consequently, the Commissioner granted the institution's application to decline to act on the requests.

• Whether the institution met its duty to assist the requester under s.4(2.1) ATIA
• Whether the access requests were an abuse of the right to make a request under s.6.1(1) ATIA
• Whether the requests were vexatious under s.6.1(1) ATIA
• Whether the requests were made in bad faith under s.6.1(1) ATIA

An institution applied to the Information Commissioner under subsection 6.1(1) of the Access to Information Act to decline to act on an access request, arguing it was vexatious and an abuse of the right to make a request. The request sought all emails, text messages, and digital files from three Human Resources employees from the start of their employment. The Commissioner found that the institution had fulfilled its duty to assist the requester by attempting to clarify the overly broad request and explaining the significant burden it would impose. Despite these efforts, the requester refused to narrow the scope, stating the broadness was intentional to uncover potential misconduct. The Commissioner concluded that the request constituted an abuse of the right of access due to its excessive breadth, the undue burden it placed on the institution, and its potential to impede the rights of other requesters. Consequently, the Commissioner granted the institution's application.

• Whether the access request was an abuse of the right to make a request under s.6.1(1) ATIA
• Whether the institution fulfilled its duty to assist obligations under s.4(2.1) ATIA
• Whether the access request was vexatious under s.6.1(1) ATIA

A federal institution applied to the Information Commissioner under subsection 6.1(1) of the Access to Information Act to decline to act on an access request, arguing it was vexatious and an abuse of the right of access. The request sought records related to disclosures under the Public Servants Disclosure and Protection Act, submitted by or provided to the requester. The institution contended that the request was part of a pattern of repetitive and duplicative requests for substantively the same information, much of which the requester already possessed or had provided to the institution. The Commissioner found that the institution successfully demonstrated that the request constituted an abuse of the right of access, noting the repeated requests for identical information and the requester's refusal to narrow the scope. The Commissioner also determined that the institution had fulfilled its duty to assist obligations by attempting to clarify and refine the request. Consequently, the Commissioner granted the institution's application to decline to act on the request.

• Whether the access request is an abuse of the right of access under s.6.1(1) ATIA
• Whether the institution fulfilled its duty to assist obligations under s.4(2.1) ATIA
• Whether the request is vexatious under s.6.1(1) ATIA

A federal institution applied to the Information Commissioner for approval to decline to act on an access to information request, arguing it was both vexatious and an abuse of the right of access. The request sought materials for a specific course offered during a particular period. The institution contended the request was repetitive, noting the requester had submitted over 900 requests, many of which were identical or substantially similar, and had already received the requested records and complained to the OIC regarding previous responses. The requester acknowledged some repetitiveness but denied any intent to be vexatious or abusive. The Commissioner found that while the volume of requests alone does not constitute abuse, the duplicative nature of the current request, which sought no new information and was entirely captured by previous requests, did. The Commissioner concluded that the repeated requests for substantively the same information, despite previous OIC investigations and available recourse to the Federal Court, constituted a misuse and abuse of the Access to Information Act. Consequently, the Commissioner granted the institution's application.

• Whether the access request was vexatious under s.6.1(1) ATIA
• Whether the access request was an abuse of the right of access under s.6.1(1) ATIA
• Whether the volume of requests alone substantiates a finding of abuse
• Whether the duplicative nature of the request, given previous requests, constitutes abuse

An unnamed federal institution sought the Information Commissioner's approval to decline to act on an access request under subsection 6.1(1) of the Access to Information Act. The request was for all internal correspondence of the institution over a seven-year period, which the institution believed constituted an abuse of the right of access. The institution demonstrated that it had made reasonable efforts to assist the requester in narrowing the scope, but the requester declined to engage. The Commissioner found that the request's extraordinarily broad scope, combined with the institution's small size and limited resources, would severely impede its ability to fulfill its mandate and respond to other access requests. Based on these factors, the Commissioner concluded that the request was indeed an abuse of the right of access. The application was granted, allowing the institution to decline to act on the request.

• Whether the institution fulfilled its duty to assist under subsection 4(2.1) ATIA
• Whether the access request constitutes an abuse of the right of access under subsection 6.1(1) ATIA