
2025 QCCAI 15 — Service de police de la Ville de Laval
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The OIC ordered Treasury Board of Canada Secretariat to provide a complete response to the access request no later than 36 business days following the date of the final report..

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The complainant alleged that Correctional Service Canada (CSC) improperly withheld records from an inmate's file, citing several provisions of the Access to Information Act, primarily subsection 19(1) concerning personal information. The investigation focused on whether CSC met the requirements for withholding personal information and if it reasonably exercised its discretion in denying access. The Commissioner found that the records contained sensitive personal information and that CSC had met the requirements of subsection 19(1). Furthermore, CSC reasonably exercised its discretion in deciding not to disclose the information, as the public interest in disclosure did not clearly outweigh the invasion of privacy. Consequently, the complaint was found not to be well-founded.

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The OIC ordered National Defence to provide a complete response to the access request no later than 60 business days following the date of the final report..
The OIC ordered National Defence to provide a complete response to the access request no later than 36 business days following the date of the final report.