BreachOfPrivacy

Canadian Privacy Decisions

The comprehensive archive of Canadian privacy decisions from federal, provincial, and territorial commissioners — with AI-summarized plain-language summaries for every decision.

172 decisions matching
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Nova Scotia
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Freedom of Information and Protection of Privacy Act

FI-04-70 — Environment & Labour

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Nova Scotia
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Freedom of Information and Protection of Privacy Act

FI-05-13 — Environment & Labour

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Alberta
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Freedom of Information and Protection of Privacy Act

F2005-IR-002 — Alberta Pensions Administration Corporation and IBM Canada Ltd.

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Alberta
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Health Information Act

H2005-002 — Acadia Fairview Pharmacy

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Nova Scotia
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Freedom of Information and Protection of Privacy Act

FI-05-11 — Environment & Labour

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Prince Edward Island
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Freedom of Information and Protection of Privacy Act

05-005 — Workers Compensation Appeal Tribunal

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Nova Scotia
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Freedom of Information and Protection of Privacy Act

FI-05-04 — Natural Resources

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Federal (Canada)Personal Information Protection and Electronic Documents ActWell-founded & resolved
Apr 18, 2005Incident Summary #2· Indexed Apr 12, 2026

Incident Summary #2: CIBC's privacy practices failed in cases of misdirected faxes - April 18, 2005

CIBC

This report details an investigation into CIBC's handling of misdirected faxes containing customer personal information, which occurred between 2001 and 2004. The investigation found that CIBC's privacy practices failed to adequately address these incidents, resulting in breaches of customer data and trust. The bank has since implemented significant remedial measures to enhance its privacy safeguards.

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Personal Information Protection and Electronic Documents ActWell-founded & resolved

Incident Summary #2: CIBC's privacy practices failed in cases of misdirected faxes - April 18, 2005

Apr 18, 2005Incident Summary #2
Adjudicator: Jennifer Stoddart
Plain-Language Summary

This report details an investigation into CIBC's handling of misdirected faxes containing customer personal information, which occurred between 2001 and 2004. The investigation found that CIBC's privacy practices failed to adequately address these incidents, resulting in breaches of customer data and trust. The bank has since implemented significant remedial measures to enhance its privacy safeguards.

Key Issues
  • Adequacy of CIBC's privacy policies and procedures
  • Effectiveness of CIBC's response to misdirected fax incidents
  • Timeliness and appropriateness of customer notification following a privacy breach
  • Organizational awareness and adherence to privacy obligations
Flag of British Columbia
British Columbia
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Freedom of Information and Protection of Privacy Act

F05-14 — BC OIPC order 822

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British Columbia
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Freedom of Information and Protection of Privacy Act

F05-13 — BC OIPC order 813

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British Columbia
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Freedom of Information and Protection of Privacy Act

F05-02 — BC OIPC order 181

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British Columbia
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Freedom of Information and Protection of Privacy Act

F05-10 — BC OIPC order 816

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British Columbia
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Freedom of Information and Protection of Privacy Act

F05-12 — BC OIPC order 809

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British Columbia
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Freedom of Information and Protection of Privacy Act

F05-11 — BC OIPC order 804

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British Columbia
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Freedom of Information and Protection of Privacy Act

F05-09 — BC OIPC order 814

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