
Health Canada, 5823-00491
The Information Commissioner ordered Health Canada to provide a complete response to the access request no later than the 36th business day after receipt of the final report.
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The Information Commissioner ordered Health Canada to provide a complete response to the access request no later than the 36th business day after receipt of the final report.

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The Information Commissioner ordered National Defence to provide a complete response to the access request on the 36th business day following the date of the final report.

The complainant alleged that National Defence (DND) failed to conduct a reasonable search for records related to a selection process for a Steward/Command Master Sailor to the Commander of the Royal Canadian Navy. Initially, DND tasked two program areas, which reported no relevant records. The OIC, based on complainant representations, requested DND re-task these areas with specific keywords and task five named individuals. DND's subsequent search was incomplete, failing to task all individuals and use the correct date range, though it did yield seven pages of emails. Despite DND's claims of having provided all records, the OIC found that more records existed and DND had not provided a supplementary disclosure. The Commissioner concluded that DND had not conducted a reasonable search and ordered it to complete the retrieval of all responsive records, including tasking specified individuals, and to provide a new response within 36 business days.

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