Canadian Privacy Decisions

The complainant alleged that National Defence did not conduct a reasonable search for records related to unidentified aerial phenomena (UAP). The investigation found that the institution misinterpreted the request and relied too heavily on a keyword search. An additional search was ordered, which located 11 pages of previously unreleased records. National Defence has stated it will comply with the order to release these records.

• Reasonableness of search
• Interpretation of access request
• Use of keyword search

An individual complained that Transport Canada failed to publish a description of the Personal Information Bank (PIB) for its Incentives for Zero-Emission Vehicles Program. The investigation found that Transport Canada did not submit the PIB description for approval until 19 months after the program launched, and it was still not approved by the Treasury Board Secretariat (TBS) by the time the OPC's report was issued. Transport Canada has since confirmed the PIB has been approved and published.

• Failure to publish a Personal Information Bank (PIB) description for a program
• Timeliness of PIB approval and publication by government institutions and TBS
• Adequate notification to individuals about the collection and use of their personal information