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Canadian privacy & access decisions

The comprehensive archive of federal, provincial, and territorial commissioner decisions — each with a plain-language summary.

1,174 decisions matching
QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2019 QCCAI 57 — Syndic du Barreau du Québec

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2019 QCCAI 79 — St-Bruno-de-Montarville (Ville)

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2019 QCCAI 81 — Centre hospitalier universitaire de Québec - Université - Laval - Direction de la qualité, de l'évaluation, de l'éthique et des affaires institutionnelles

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QuebecAct respecting the protection of personal information in the private sector
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2019 QCCAI 82 — Banque Royale du Canada

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OntarioPersonal Health Information Protection Act
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PHIPA DECISION 87

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2019 QCCAI 406 — Gatineau (Service de police)

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QuebecAct respecting the protection of personal information in the private sector
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2019 QCCAI 87 — Benoit Harvey, psychologue

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QuebecAct respecting the protection of personal information in the private sector
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Décision 1014197-S — GC Crédit-bail Québec Inc.

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OntarioMunicipal Freedom of Information and Protection of Privacy Act
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Order MO-3731

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Federal (Canada)Privacy ActWell-founded
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Feb 11, 2019Indexed Jun 30, 2026

The name of an individual is considered personal information if it is accompanied by information that is about the individual

Canadian Transportation Agency (CTA)

The complainant, an air passenger rights advocate, requested access to all records about himself held by the Canadian Transportation Agency (CTA). The CTA initially withheld 760 pages, arguing that most references to the complainant's name were not personal information because he was acting on behalf of an organization. The OPC found that the information was indeed personal information, as the organization was not a separate legal entity and the records contained views and information directly about the complainant. The OPC also found that the CTA incorrectly applied exemptions under section 26 (third-party personal information) and subsection 70(1) (cabinet confidences) in some instances, and over-redacted under section 27 (solicitor-client privilege). The complaint was found to be well-founded, and the CTA agreed to implement the OPC's recommendations to disclose the withheld information.

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Privacy ActWell-founded

The name of an individual is considered personal information if it is accompanied by information that is about the individual

Feb 11, 2019
Adjudicator: Daniel Therrien
Plain-Language Summary

The complainant, an air passenger rights advocate, requested access to all records about himself held by the Canadian Transportation Agency (CTA). The CTA initially withheld 760 pages, arguing that most references to the complainant's name were not personal information because he was acting on behalf of an organization. The OPC found that the information was indeed personal information, as the organization was not a separate legal entity and the records contained views and information directly about the complainant. The OPC also found that the CTA incorrectly applied exemptions under section 26 (third-party personal information) and subsection 70(1) (cabinet confidences) in some instances, and over-redacted under section 27 (solicitor-client privilege). The complaint was found to be well-founded, and the CTA agreed to implement the OPC's recommendations to disclose the withheld information.

Key Issues
  • Whether information relating to the complainant's advocacy activities, where his name appears, constitutes personal information under section 3 of the Privacy Act
  • Whether the CTA correctly invoked paragraph 12(1)(b) to deny access to information it deemed not to be personal information
  • Whether the CTA correctly withheld third-party personal information under section 26 of the Privacy Act
  • Whether the CTA correctly withheld information under section 27 of the Privacy Act (solicitor-client privilege)
  • Whether the CTA correctly withheld information under subsection 70(1) of the Privacy Act (cabinet confidences)
QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2019 QCCAI 38 — Lévis City Police Service

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2019 QCCAI 80 — Ville de Laval and Société de transport de Laval

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OntarioFreedom of Information and Protection of Privacy Act
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Order PO-3926

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OntarioPersonal Health Information Protection Act
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PHIPA DECISION 86

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QuebecAct respecting the protection of personal information in the private sector
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2019 QCCAI 73 — SSQ, société d'assurances générales inc.

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