BreachOfPrivacy

Canadian Privacy Decisions

The comprehensive archive of Canadian privacy decisions from federal, provincial, and territorial commissioners — with AI-summarized plain-language summaries for every decision.

172 decisions matching
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Alberta
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Personal Information Protection Act

P2005-IR-005 — Builders Energy Services Ltd. and Stikeman Elliott LLP and Shtabsky & Tussman LLP and Remote Wireline Services Ltd.

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British Columbia
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Freedom of Information and Protection of Privacy Act

F05-22 — BC OIPC order 828

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British Columbia
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Freedom of Information and Protection of Privacy Act

F05-23 — BC OIPC order 825

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British Columbia
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Freedom of Information and Protection of Privacy Act

F05-21 — BC OIPC order 820

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Alberta
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Freedom of Information and Protection of Privacy Act

F2004-012 — Southern Alberta Institute of Technology

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British Columbia
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Freedom of Information and Protection of Privacy Act

F05-20 — BC OIPC order 839

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Nova Scotia
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Freedom of Information and Protection of Privacy Act

FI-05-20 — Aboriginal Affairs

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Alberta
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Health Information Act

H2005-IR-001 — Alberta Health and Wellness and IBM Canada Ltd.

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British Columbia
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Freedom of Information and Protection of Privacy Act

F05-19 — BC OIPC order 836

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British Columbia
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Freedom of Information and Protection of Privacy Act

F05-18 — BC OIPC order 834

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Alberta
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Freedom of Information and Protection of Privacy Act

F2003-009 — University of Alberta

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British Columbia
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Freedom of Information and Protection of Privacy Act

F05-17 — BC OIPC order 829

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Alberta
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Freedom of Information and Protection of Privacy Act

F2004-030 — Alberta Justice

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Alberta
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Freedom of Information and Protection of Privacy Act

F2005-003 — Parkland Regional Library

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Federal (Canada)Personal Information Protection and Electronic Documents ActSettled
Jun 24, 2005Settled Case summary #15· Indexed Apr 12, 2026

Settled case summary #15 — A retail store and A financial institution

A retail store

An individual complained that a retail store inappropriately collected her personal information and disclosed it to a financial institution, and that the financial institution used and disclosed her information without consent. The retail store's salesperson processed the credit application before obtaining the customer's signature, leading to an approved credit card despite the customer's decision not to proceed. The financial institution stated it did not share information with third parties and took corrective actions, including removing an inquiry from the customer's credit file. The retail store also implemented new procedures.

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Personal Information Protection and Electronic Documents ActSettled

Settled case summary #15 — A retail store and A financial institution

Jun 24, 2005Settled Case summary #15
Adjudicator: Jennifer Stoddart
Plain-Language Summary

An individual complained that a retail store inappropriately collected her personal information and disclosed it to a financial institution, and that the financial institution used and disclosed her information without consent. The retail store's salesperson processed the credit application before obtaining the customer's signature, leading to an approved credit card despite the customer's decision not to proceed. The financial institution stated it did not share information with third parties and took corrective actions, including removing an inquiry from the customer's credit file. The retail store also implemented new procedures.

Key Issues
  • Inappropriate collection of personal information by a retail store
  • Unauthorized disclosure of personal information to a financial institution
  • Use and disclosure of personal information by a financial institution without consent
  • Failure to obtain customer signature before processing credit application