Federal (Canada)
British Columbia
Saskatchewan
Manitoba
Nova Scotia
New Brunswick
Prince Edward Island
Newfoundland and Labrador
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Municipal Freedom of Information and Protection of Privacy Act
Order MO-3282
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Canadian Privacy Decisions
Canadian Privacy Decisions
The comprehensive archive of Canadian privacy decisions from federal, provincial, and territorial commissioners — with AI-summarized plain-language summaries for every decision.
911 decisions matching
Governing law
ATIA (Alberta)FOIP (Alberta)HIA (Alberta)PIPA (Alberta)POPAE-Health ActFIPPA (British Columbia)PIPA (British Columbia)ATIA (Federal (Canada))CASLPIPEDAPrivacy ActFIPPA (Manitoba)PHIA (Manitoba)PHIPAARTIPPAATIPPA, 2015PHIA (Newfoundland and Labrador)FOIPOPMGA Part XXPHIA (Nova Scotia)PIIDPACYFSAFIPPA (Ontario)MFIPPAPHIPAFOIPPHIA (Prince Edward Island)Health Information ActPrivate-Sector ActPublic Bodies ActFOIP (Saskatchewan)HIPALA FOIP
Outcome
OIC Order (ATIA s.36.1, binding)Well-foundedWell-founded & resolvedWell-founded & conditionally resolvedWell-founded & unresolvedNot well-foundedAction warranteds.6.1 Application Granted (refusal authorized)s.6.1 Application Denied (must respond)SettledResolvedEarly-resolvedDiscontinuedWithdrawnDeclined to investigateNo jurisdiction
Decision Type
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Freedom of Information and Protection of Privacy Act
Order PO-3570
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Act respecting access to documents held by public bodies and the protection of personal information
2016 QCCAI 17 — CHU Sainte-Justine
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Act respecting access to documents held by public bodies and the protection of personal information
2016 QCCAI 18 — Ville de Québec
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Freedom of Information and Protection of Privacy Act
F2016-02 — Office of the Premier/Executive Council
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Health Information Act
H2016-02 — Alberta Health Services
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Act respecting access to documents held by public bodies and the protection of personal information
2016 QCCAI 23 — Ville de Québec
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Act respecting the protection of personal information in the private sector
2016 QCCAI 27 — Radio Taxi Union Inc.
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Federal (Canada)Personal Information Protection and Electronic Documents ActResolved
Jan 25, 2016Incident Summary #10· Indexed Apr 12, 2026
Incident Summary #10: Cable provider removes personal information posted online of customers with overdue accounts
A local cable television provider
The OPC investigated a complaint concerning a cable provider that posted a list of customers with overdue accounts on a public Facebook page. The provider believed this was permissible, citing municipal practices of publishing names of those in property tax arrears. The OPC clarified that while PIPEDA permits disclosure of information for debt collection purposes to third parties, it does not authorize public dissemination without consent.
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Municipal Freedom of Information and Protection of Privacy Act
Order MO-3281
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Municipal Freedom of Information and Protection of Privacy Act
Order MO-3280
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Act respecting access to documents held by public bodies and the protection of personal information
2016 QCCAI 25 — Québec (Ministère de l'Énergie et des Ressources naturelles)
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Act respecting access to documents held by public bodies and the protection of personal information
2016 QCCAI 13 — City of Gatineau (Police Department)
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Act respecting access to documents held by public bodies and the protection of personal information
2016 QCCAI 15 — CISSS de l'Abitibi-Témiscamingue
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Act respecting access to documents held by public bodies and the protection of personal information
2016 QCCAI 16 — CISSS de l'Abitibi-Témiscamingue
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