BreachOfPrivacy

Canadian Privacy Decisions

The comprehensive archive of Canadian privacy decisions from federal, provincial, and territorial commissioners — with AI-summarized plain-language summaries for every decision.

838 decisions matching
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Alberta
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Freedom of Information and Protection of Privacy Act

F2014-02 — Medicine Hat Police Service

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Ontario
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Freedom of Information and Protection of Privacy Act

Order PO-3295

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2014 QCCAI 3 — Municipalité de Lac Beauport

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Quebec
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Act respecting the protection of personal information in the private sector

Décision 1005475-S — Location d'un logement

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British Columbia
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Freedom of Information and Protection of Privacy Act

F14-01 — BC OIPC order 1518

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Ontario
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Freedom of Information and Protection of Privacy Act

Order PO-3294

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Ontario
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Municipal Freedom of Information and Protection of Privacy Act

Order MO-2996

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Ontario
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Municipal Freedom of Information and Protection of Privacy Act

Order MO-2997

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2014 QCCAI 10 — Société de l'assurance automobile du Québec

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Quebec
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Act respecting the protection of personal information in the private sector

2014 QCCAI 9 — Association d'hospitalisation Canassurance inc.

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Alberta
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Freedom of Information and Protection of Privacy Act

F2014-01 — City of Camrose

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Ontario
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Municipal Freedom of Information and Protection of Privacy Act

Order MO-2995

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Flag of Ontario
Ontario
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Freedom of Information and Protection of Privacy Act

Order PO-3292

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Federal (Canada)Personal Information Protection and Electronic Documents ActWell-founded & conditionally resolved
Jan 14, 2014Commissioner’s Findings - PIPEDA Report of Findings #2014-001· Indexed Apr 12, 2026

Commissioner’s Findings - PIPEDA Report of Findings #2014-001: Use of sensitive health information for targeting of Google ads raises privacy concerns

Google Inc.

An investigation was launched after a complaint that Google's AdSense service delivered targeted advertisements for CPAP devices based on the complainant's online search for medical devices. The OPC found that Google used online behavioural advertising (OBA) to deliver these ads, which involved sensitive health information, without express consent. Google argued the ads were contextual, but the OPC determined they constituted OBA and contravened PIPEDA Principles 4.3 and 4.3.6 regarding consent for the use of sensitive information. Following recommendations, Google implemented remedial measures, leading to the complaint being conditionally resolved.

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Personal Information Protection and Electronic Documents ActWell-founded & conditionally resolved

Commissioner’s Findings - PIPEDA Report of Findings #2014-001: Use of sensitive health information for targeting of Google ads raises privacy concerns

Jan 14, 2014Commissioner’s Findings - PIPEDA Report of Findings #2014-001
Adjudicator: Chantal Bernier
Plain-Language Summary

An investigation was launched after a complaint that Google's AdSense service delivered targeted advertisements for CPAP devices based on the complainant's online search for medical devices. The OPC found that Google used online behavioural advertising (OBA) to deliver these ads, which involved sensitive health information, without express consent. Google argued the ads were contextual, but the OPC determined they constituted OBA and contravened PIPEDA Principles 4.3 and 4.3.6 regarding consent for the use of sensitive information. Following recommendations, Google implemented remedial measures, leading to the complaint being conditionally resolved.

Key Issues
  • Was sensitive health information used for online behavioural advertising without express consent?
  • Did Google's practices comply with PIPEDA Principles 4.3 and 4.3.6 regarding knowledge and consent for the use of personal information?
  • Did Google's privacy policy accurately reflect its practices regarding the use of sensitive health information for targeted advertising?
  • Were Google's monitoring and compliance mechanisms adequate to prevent policy violations?
Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2014 QCCAI 7 — Ministère des Relations internationales

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