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Canadian privacy & access decisions

The comprehensive archive of federal, provincial, and territorial commissioner decisions — each with a plain-language summary.

1,249 decisions matching
QuebecAct respecting the protection of personal information in the private sector
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2021 QCCAI 143 — Intact Assurance

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2021 QCCAI 145 — Société québécoise du cannabis

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SaskatchewanLocal Authority Freedom of Information and Protection of Privacy Act
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Review Report 395-2019, 396-2019 — Saskatchewan Rivers Public School Division No. 119

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AlbertaFreedom of Information and Protection of Privacy Act
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F2021-19 — Calgary Police Service

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Federal (Canada)Access to Information ActWell-founded
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May 25, 20215819-02078Indexed Jun 30, 2026

5819-02078 — Transport Canada

Transport Canada

The complainant alleged that Transport Canada improperly withheld information related to mediation services provided by the Canadian Institute for Conflict Resolution (CICR) under paragraph 20(1)(b) of the Access to Information Act. Transport Canada initially applied the exemption to various details on CICR's invoices. During the investigation, the complainant withdrew the allegation regarding subsection 19(1) and Transport Canada conceded that several categories of information, such as the description of services and total amount, should not have been withheld. However, Transport Canada maintained that the hourly rate and number of hours billed were properly exempt. The Information Commissioner agreed that the hourly rate and number of hours billed met the criteria for exemption under paragraph 20(1)(b) as confidential commercial information consistently treated as such. Conversely, the Commissioner found that the description of services, dates of services, subtotal of charges, taxes, total amount, and amount paid did not meet all the requirements of paragraph 20(1)(b), either because they were not financial/commercial/scientific/technical, not objectively confidential, or not supplied by the third party. The complaint was found to be well founded, and Transport Canada was ordered to disclose the remaining redacted information.

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Access to Information ActWell-founded

5819-02078 — Transport Canada

May 25, 20215819-02078
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that Transport Canada improperly withheld information related to mediation services provided by the Canadian Institute for Conflict Resolution (CICR) under paragraph 20(1)(b) of the Access to Information Act. Transport Canada initially applied the exemption to various details on CICR's invoices. During the investigation, the complainant withdrew the allegation regarding subsection 19(1) and Transport Canada conceded that several categories of information, such as the description of services and total amount, should not have been withheld. However, Transport Canada maintained that the hourly rate and number of hours billed were properly exempt. The Information Commissioner agreed that the hourly rate and number of hours billed met the criteria for exemption under paragraph 20(1)(b) as confidential commercial information consistently treated as such. Conversely, the Commissioner found that the description of services, dates of services, subtotal of charges, taxes, total amount, and amount paid did not meet all the requirements of paragraph 20(1)(b), either because they were not financial/commercial/scientific/technical, not objectively confidential, or not supplied by the third party. The complaint was found to be well founded, and Transport Canada was ordered to disclose the remaining redacted information.

Key Issues
  • Whether the description of services billed is financial, commercial, scientific or technical information under s.20(1)(b) ATIA
  • Whether the dates of services are financial, commercial, scientific or technical information under s.20(1)(b) ATIA
  • Whether the subtotal of charges is confidential under s.20(1)(b) ATIA
  • Whether the amount of taxes applied is confidential under s.20(1)(b) ATIA
  • Whether the "total amount" is confidential under s.20(1)(b) ATIA
  • Whether the "amount paid" was supplied by the third party under s.20(1)(b) ATIA
  • Whether the hourly rate of the third party is confidential financial/commercial information consistently treated as such under s.20(1)(b) ATIA
  • Whether the number of hours billed is confidential financial/commercial information consistently treated as such under s.20(1)(b) ATIA
YukonAccess to Information and Protection of Privacy Act
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Investigation Report — ATP18-63R

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2021 QCCAI 138 — Collège d’Alma

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SaskatchewanHealth Information Protection Act
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Review Report 187-2020 — Saskatchewan Health Authority

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OntarioMunicipal Freedom of Information and Protection of Privacy Act
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Order MO-4053-F

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OntarioMunicipal Freedom of Information and Protection of Privacy Act
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Order MO-4054-F

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2021 QCCAI 127 — Société de transport de Montréal

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2021 QCCAI 141 — Hydro-Québec

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OntarioMunicipal Freedom of Information and Protection of Privacy Act
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Order MO-4052

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OntarioFreedom of Information and Protection of Privacy Act
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Order PO-4147

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SaskatchewanLocal Authority Freedom of Information and Protection of Privacy Act
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REVIEW REPORT 243-2019 — Rural Municipality of Blaine Lake No. 434

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