Decisions

Canadian Privacy Decisions

The comprehensive archive of Canadian privacy decisions from federal, provincial, and territorial commissioners — with AI-summarized plain-language summaries for every decision.

936 decisions matching

Jurisdiction

Federal (Canada)Ontario British Columbia Alberta Saskatchewan Manitoba QuebecIn Progress Nova Scotia New Brunswick Prince Edward Island Newfoundland and Labrador

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Outcome

OIC Order (ATIA s.36.1, binding)Well-founded Well-founded & resolved Well-founded & conditionally resolved Well-founded & unresolved Not well-founded Action warranted s.6.1 Application Granted (refusal authorized)s.6.1 Application Denied (must respond)Settled Resolved Early-resolved Discontinued Withdrawn Declined to investigate No jurisdiction

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Federal (Canada)Personal Information Protection and Electronic Documents ActEarly-resolved

Mar 12, 2015PIPEDA findings #2015-020· Indexed Apr 12, 2026

PIPEDA findings #2015-020: Hotel chain alerts its clients about “special offer” telephone scam

A hotel chain

A complainant was concerned that a hotel chain linked her IP address to her phone number after she received a promotional phone call. The hotel chain clarified that it does not engage in promotional calls and that the call was a fraudulent telemarketing scam by an unrelated party. The complainant suggested the hotel warn its customers about such scams, which the hotel did, leading to the matter being resolved.

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Newfoundland and Labrador

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Access to Information and Protection of Privacy Act, 2015

A-2015-001 — Eastern Health

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Manitoba

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The Freedom of Information and Protection of Privacy Act

2014-0099 — City of Winnipeg – Corporate Support Services Department

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Alberta

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Freedom of Information and Protection of Privacy Act

F2015-04 — Medicine Hat Police Commission

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Ontario

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Municipal Freedom of Information and Protection of Privacy Act

Privacy Report MC13-46

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Ontario

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Municipal Freedom of Information and Protection of Privacy Act

Order MO-3167

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Ontario

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Municipal Freedom of Information and Protection of Privacy Act

Privacy Report MC13-46 - 2015-03-11

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2015 QCCAI 48 — Organisme d'autoréglementation du courtage immobilier du Québec

Quebec

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Act respecting access to documents held by public bodies and the protection of personal information

2015 QCCAI 48 — Organisme d'autoréglementation du courtage immobilier du Québec

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2015 QCCAI 49 — Centre de santé et de services sociaux Jardins-Roussillon

Quebec

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Act respecting access to documents held by public bodies and the protection of personal information

2015 QCCAI 49 — Centre de santé et de services sociaux Jardins-Roussillon

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British Columbia

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Freedom of Information and Protection of Privacy Act

F15-11 — BC OIPC order 1679

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2015 QCCAI 62 — Centre jeunesse de la Montérégie

Quebec

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Act respecting access to documents held by public bodies and the protection of personal information

2015 QCCAI 62 — Centre jeunesse de la Montérégie

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Quebec

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Act respecting the protection of personal information in the private sector

Décision 1006426-S — 9142-1891 Québec Inc.

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Quebec

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Act respecting the protection of personal information in the private sector

Décision 1007002-S — D<sup>r</sup>

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British Columbia

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Freedom of Information and Protection of Privacy Act

F15-10 — BC OIPC order 1678

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Quebec

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Act respecting access to documents held by public bodies and the protection of personal information

2015 QCCAI 60 — City of Montreal

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Outcome Notes

Federal rulings come from two regulators with different statutory authority — outcome filters cover both.

OIC Order (ATIA s.36.1, binding) — Since June 2019 (Bill C-58) the Information Commissioner can issue binding orders requiring disclosure or reconsideration. Enforceable after 31/41 business days unless reviewed by the Federal Court (s.41).

Well-Founded — finding that the complaint is well-founded. For OIC: ATIA s.37(1)(a) finding (may be paired with a s.36.1 order). For OPC: Privacy Act s.35(1) / PIPEDA s.13(1) advisory finding — recommendations only, no binding order-making power. Includes well-founded, well-founded & resolved, well-founded & conditionally resolved, well-founded & unresolved.

Not Well-Founded — no contravention found.

s.6.1 Application— the OIC's response to a head's application for authorization to refuse a frivolous, vexatious, or bad-faith access request. Granted = institution may refuse; Denied = institution must respond.

Settled / Resolved / Early-resolved — OPC matter resolved during or before formal findings without a contravention finding.

Declined to investigate / No jurisdiction — Procedural close (Privacy Act s.34, PIPEDA discretion, or scope outside the Acts).

References: ATIA s.36.1 · OPC disposition definitions

About This Archive

Breach of Privacy is the one-stop archive for Canadian privacy decisions from federal, provincial, and territorial commissioners. Each decision includes an AI-generated plain-language summary. Always verify against the official source document.

Canadian Privacy Decisions

PIPEDA findings #2015-020: Hotel chain alerts its clients about “special offer” telephone scam

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PIPEDA findings #2015-020: Hotel chain alerts its clients about “special offer” telephone scam

A-2015-001 — Eastern Health

2014-0099 — City of Winnipeg – Corporate Support Services Department

F2015-04 — Medicine Hat Police Commission

Privacy Report MC13-46

Order MO-3167

Privacy Report MC13-46 - 2015-03-11

2015 QCCAI 48 — Organisme d'autoréglementation du courtage immobilier du Québec

2015 QCCAI 49 — Centre de santé et de services sociaux Jardins-Roussillon

F15-11 — BC OIPC order 1679

2015 QCCAI 62 — Centre jeunesse de la Montérégie

Décision 1006426-S — 9142-1891 Québec Inc.

Décision 1007002-S — D<sup>r</sup>

F15-10 — BC OIPC order 1678

2015 QCCAI 60 — City of Montreal

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