
2022 QCCAI 218 — Municipalité Lac-du-Cerf
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The complainant alleged that the Immigration and Refugee Board of Canada (IRB) failed to conduct a reasonable search for records containing all final decisions made between January 2018 and June 2020. The IRB's ATIP office mistakenly narrowed the request to only written decisions, excluding responsive audio recordings without the complainant's consent. The Information Commissioner found the complaint well-founded and ordered the IRB to process all responsive audio recordings.

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The OIC ordered National Defence to provide a final response to the access request as soon as possible and no later than July 19, 2022..

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The complainant alleged that the Public Health Agency of Canada (PHAC) unreasonably extended the time to respond to an access request for correspondence sent and received by its president during a specific week. PHAC cited a large volume of records (estimated at 30,000 pages) and the need for consultations as justification for the extensive extension. The Information Commissioner found that PHAC provided sufficient justification for the time extension under paragraphs 9(1)(a) and 9(1)(b) of the Access to Information Act, making the complaint not well-founded.

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