Condita Research

Canadian Privacy Decisions

The comprehensive archive of Canadian privacy decisions from federal, provincial, and territorial commissioners — with AI-summarized plain-language summaries for every decision.

989 decisions matching
Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2018 QCCAI 87 — CISSS des Laurentides

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Alberta
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Freedom of Information and Protection of Privacy Act

F2018-15 — University of Calgary

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Alberta
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Freedom of Information and Protection of Privacy Act

F2018-14 — City of Calgary

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Newfoundland and Labrador
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Access to Information and Protection of Privacy Act, 2015

P-2018-003 — Town of Paradise

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Prince Edward Island
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Freedom of Information and Protection of Privacy Act

FI-18-006 — Department of Economic Development and Tourism

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Saskatchewan
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Freedom of Information and Protection of Privacy Act

Review Report 019-2017 — Ministry of Justice

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2018 QCCAI 94 — Municipalité de Lac-Simon

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British Columbia
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Freedom of Information and Protection of Privacy Act

F18-11 — BC OIPC order 2037

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Ontario
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Municipal Freedom of Information and Protection of Privacy Act

Order MO-3585

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Ontario
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Municipal Freedom of Information and Protection of Privacy Act

Order MO-3584-R

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Ontario
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Freedom of Information and Protection of Privacy Act

Order PO-3833

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Federal (Canada)Personal Information Protection and Electronic Documents ActWell-founded & conditionally resolved
Mar 29, 2018PIPEDA Case Summary #2018-005· Indexed Apr 12, 2026

PIPEDA Case Summary #2018-005: Courier company discontinues practice of delivery to a neighbour

A courier company

The complainant alleged that a courier company disclosed her personal information without consent by delivering a package addressed to her to her neighbour. The investigation found that the courier company had contravened PIPEDA's consent principle by not obtaining consent directly from the complainant for its practice of delivering packages to neighbours, nor by demonstrating due diligence to ensure the shipper had obtained such consent. In response to the OPC's recommendations, the courier company committed to ending the practice of delivering to neighbours, and this commitment was confirmed.

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Personal Information Protection and Electronic Documents ActWell-founded & conditionally resolved

PIPEDA Case Summary #2018-005: Courier company discontinues practice of delivery to a neighbour

Mar 29, 2018PIPEDA Case Summary #2018-005
Adjudicator: Daniel Therrien
Plain-Language Summary

The complainant alleged that a courier company disclosed her personal information without consent by delivering a package addressed to her to her neighbour. The investigation found that the courier company had contravened PIPEDA's consent principle by not obtaining consent directly from the complainant for its practice of delivering packages to neighbours, nor by demonstrating due diligence to ensure the shipper had obtained such consent. In response to the OPC's recommendations, the courier company committed to ending the practice of delivering to neighbours, and this commitment was confirmed.

Key Issues
  • Was personal information disclosed without consent by delivering a package to a neighbour?
  • Did the courier company exercise due diligence to ensure the shipper obtained consent for the delivery to a neighbour practice?
  • Is an unlisted telephone number on a package label sensitive personal information?
Quebec
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Act respecting the protection of personal information in the private sector

2018 QCCAI 103 — Nordia inc.

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Saskatchewan
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Health Information Protection Act

INVESTIGATION REPORT 305-2017 — Regina Physician Group and Saskatchewan Health Authority

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British Columbia
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Freedom of Information and Protection of Privacy Act

BC OIPC order 2089

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