BreachOfPrivacy

Canadian Privacy Decisions

The comprehensive archive of Canadian privacy decisions from federal, provincial, and territorial commissioners — with AI-summarized plain-language summaries for every decision.

858 decisions matching
Flag of Alberta
Alberta
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Freedom of Information and Protection of Privacy Act

F2014-12 — Alberta Justice and Solicitor General

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Alberta
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Freedom of Information and Protection of Privacy Act

F2014-13 — Calgary Board of Education

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Alberta
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Freedom of Information and Protection of Privacy Act

F2014-14 — Alberta Health Services

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Flag of Ontario
Ontario
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Freedom of Information and Protection of Privacy Act

Order PO-3308

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2014 QCCAI 33 — City of Montreal (SPVM)

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Quebec
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Act respecting the protection of personal information in the private sector

2014 QCCAI 34 — Équifax

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2014 QCCAI 37 — City of Montreal

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Nova Scotia
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Freedom of Information and Protection of Privacy Act

FI-13-101 — Natural Resources

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British Columbia
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Personal Information Protection Act

P14-01 — BC OIPC order 1532

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British Columbia
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Freedom of Information and Protection of Privacy Act

F14-04 — BC OIPC order 1531

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Federal (Canada)Personal Information Protection and Electronic Documents ActResolved
Feb 20, 2014Early resolved case summary #10· Indexed Apr 12, 2026

Early resolved case summary #10: Bank improves its credit card account verification practices after challenge from customer - February 20, 2014

A bank

An individual complained that her bank required her to provide the last six digits of her Social Insurance Number (SIN) to set up a verified credit account for online purchases. The complainant believed this collection was unnecessary and sought an alternative. The bank initially maintained its practice but, after being informed of a similar OPC finding regarding transparency, discontinued the practice and updated its website to remove this authentication method. The complaint was resolved.

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Personal Information Protection and Electronic Documents ActResolved

Early resolved case summary #10: Bank improves its credit card account verification practices after challenge from customer - February 20, 2014

Feb 20, 2014Early resolved case summary #10
Adjudicator: Chantal Bernier
Plain-Language Summary

An individual complained that her bank required her to provide the last six digits of her Social Insurance Number (SIN) to set up a verified credit account for online purchases. The complainant believed this collection was unnecessary and sought an alternative. The bank initially maintained its practice but, after being informed of a similar OPC finding regarding transparency, discontinued the practice and updated its website to remove this authentication method. The complaint was resolved.

Key Issues
  • Bank's collection of partial SIN for account verification
  • Transparency of alternative authentication methods
  • Adequacy of information provided on the bank's website
Flag of Ontario
Ontario
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Municipal Freedom of Information and Protection of Privacy Act

Order MO-3013

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Ontario
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Municipal Freedom of Information and Protection of Privacy Act

Order MO-3014

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Flag of Ontario
Ontario
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Municipal Freedom of Information and Protection of Privacy Act

Order MO-3012

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New Brunswick
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Right to Information and Protection of Privacy Act

2013-1437-AP-748; 2013-1438-AP-749; 2013-1439-AP-750; 2013-1441-AP-752; 2013-1440-AP-751 — New Brunswick Community College

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