Condita Research

Canadian Privacy Decisions

The comprehensive archive of Canadian privacy decisions from federal, provincial, and territorial commissioners — with AI-summarized plain-language summaries for every decision.

974 decisions matching
Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2020 QCCAI 126 — Régie du bâtiment

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Prince Edward Island
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Freedom of Information and Protection of Privacy Act

FI-20-005 — Department of Justice and Public Safety

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Saskatchewan
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Local Authority Freedom of Information and Protection of Privacy Act

Review Report 158-2018 — University of Regina

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2020 QCCAI 106 — Collège international Marie de France

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2020 QCCAI 109 — Collège international Marie de France

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2020 QCCAI 113 — Ministère de l'Énergie et des Ressources naturelles

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2020 QCCAI 115 — Ministère de la Sécurité publique (Sûreté du Québec)

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Federal (Canada)Privacy ActResolved
Mar 31, 2020· Indexed Apr 12, 2026

CBSA should only retain travellers’ digital device passcodes when necessary

Canada Border Services Agency (CBSA)

A Canadian returning to Canada complained that the Canada Border Services Agency (CBSA) contravened the Privacy Act by requiring him to provide his cell phone passcode for inspection. The OPC found that while the CBSA has the authority under the Customs Act to require passcodes, it must follow its own policies and only retain personal information when necessary. The CBSA acknowledged policy failures and committed to improved training and policy revisions.

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Privacy ActResolved

CBSA should only retain travellers’ digital device passcodes when necessary

Mar 31, 2020
Adjudicator: Daniel Therrien
Plain-Language Summary

A Canadian returning to Canada complained that the Canada Border Services Agency (CBSA) contravened the Privacy Act by requiring him to provide his cell phone passcode for inspection. The OPC found that while the CBSA has the authority under the Customs Act to require passcodes, it must follow its own policies and only retain personal information when necessary. The CBSA acknowledged policy failures and committed to improved training and policy revisions.

Key Issues
  • CBSA's authority to require digital device passcodes under the Customs Act
  • Whether the collection of the passcode was necessary
  • CBSA's adherence to its internal policies regarding personal information collection and retention
  • The sensitivity of digital device passcodes as personal information
Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2020 QCCAI 108 — Ministère du Travail, de l'Emploi et de la Solidarité sociale

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2020 QCCAI 114 — Ministère de l'Énergie et des Ressources naturelles

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Quebec
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Act respecting the protection of personal information in the private sector

2020 QCCAI 69 — Fédération des professionnèles - CSN

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2020 QCCAI 97 — Ministère de la Justice du Québec

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2020 QCCAI 99 — Université du Québec en Outaouais

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Ontario
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Personal Health Information Protection Act

PHIPA DECISION 114

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2020 QCCAI 104 — Ville de Trois-Rivières

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