
F17-20 — BC OIPC order 1937
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This report details three incidents in 2017 where Canadian organizations experienced data breaches due to password reuse by their customers. In each case, attackers used login credentials obtained from unrelated breaches to access customer accounts. The Office of the Privacy Commissioner of Canada found the organizations' responses to be appropriate, including actions like password resets, enhanced security measures, and customer notifications, and encouraged other organizations to adopt similar preventative strategies.

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