Canadian privacy & access decisions

The Office of the Information Commissioner (OIC) received a complaint alleging that a federal institution failed to provide records in French in response to an access request. During the OIC's investigation, the institution translated the requested documents into French and provided them to the complainant. As the complainant subsequently received the documents in their preferred official language, the OIC determined that continuing the investigation was unnecessary. Consequently, the Information Commissioner ceased the investigation under paragraph 30(4)(b) of the Access to Information Act, which permits ceasing an investigation when it is no longer required due to the circumstances.

• Whether the institution failed to provide records in French
• Whether continuing the investigation was unnecessary under paragraph 30(4)(b) of the ATIA