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Canadian privacy & access decisions

The comprehensive archive of federal, provincial, and territorial commissioner decisions — each with a plain-language summary.

1,580 decisions matching
Federal (Canada)Access to Information ActWell-founded
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Jul 20, 20235820-00509Indexed Jun 30, 2026

5820-00509 — Employment and Social Development Canada

Employment and Social Development Canada

The complainant alleged that Employment and Social Development Canada (ESDC) improperly withheld information under subsections 19(1), 20(1)(b), and section 23 of the Access to Information Act, related to an Occupational Health and Safety Tribunal decision concerning a Canadian National Railway (CN Rail) employee's death. The Commissioner found that ESDC and CN Rail did not demonstrate that all requirements for paragraph 20(1)(b) were met, particularly regarding confidentiality and whether the information was truly commercial or technical. While ESDC met the requirements for subsection 19(1) and section 23, the Commissioner determined that ESDC failed to reasonably exercise its discretion to decide whether to disclose the information, especially for publicly available personal information. Consequently, the Commissioner ordered ESDC to disclose the information withheld under paragraph 20(1)(b) and to re-exercise its discretion for information withheld under subsection 19(1) and section 23, considering all relevant factors for and against disclosure. ESDC agreed to implement the order.

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Access to Information ActWell-founded

5820-00509 — Employment and Social Development Canada

Jul 20, 20235820-00509
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that Employment and Social Development Canada (ESDC) improperly withheld information under subsections 19(1), 20(1)(b), and section 23 of the Access to Information Act, related to an Occupational Health and Safety Tribunal decision concerning a Canadian National Railway (CN Rail) employee's death. The Commissioner found that ESDC and CN Rail did not demonstrate that all requirements for paragraph 20(1)(b) were met, particularly regarding confidentiality and whether the information was truly commercial or technical. While ESDC met the requirements for subsection 19(1) and section 23, the Commissioner determined that ESDC failed to reasonably exercise its discretion to decide whether to disclose the information, especially for publicly available personal information. Consequently, the Commissioner ordered ESDC to disclose the information withheld under paragraph 20(1)(b) and to re-exercise its discretion for information withheld under subsection 19(1) and section 23, considering all relevant factors for and against disclosure. ESDC agreed to implement the order.

Key Issues
  • Whether s.19(1) personal information exemption was properly applied
  • Whether the institution reasonably exercised its discretion under s.19(2) for personal information
  • Whether the information is financial, commercial, scientific or technical under s.20(1)(b)
  • Whether the information is confidential under s.20(1)(b)
  • Whether the third party supplied the information to a government institution under s.20(1)(b)
  • Whether the third party consistently treated the information as confidential under s.20(1)(b)
  • Whether s.23 solicitor-client privilege exemption was properly applied
  • Whether the institution reasonably exercised its discretion for s.23 solicitor-client privileged information
Northwest TerritoriesAccess to Information and Protection of Privacy Act
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2023 NTIPC 33 — Department of Infrastructure

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Nova ScotiaFreedom of Information and Protection of Privacy Act
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2023 NSSC 231 — Department of Community Services

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SaskatchewanLocal Authority Freedom of Information and Protection of Privacy Act
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REVIEW REPORT 018-2023 — North East School Division No. 200

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OntarioFreedom of Information and Protection of Privacy Act
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Order PO-4420

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OntarioFreedom of Information and Protection of Privacy Act
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Order PO-4419

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OntarioFreedom of Information and Protection of Privacy Act
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Order PO-4421

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Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Jul 19, 20235822-01165Indexed Apr 21, 2026

Canada Revenue Agency, 5822-01165

The Information Commissioner ordered Canada Revenue Agency to provide a complete response to the access request by August 15, 2023.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Canada Revenue Agency, 5822-01165

Jul 19, 20235822-01165

The Information Commissioner ordered Canada Revenue Agency to provide a complete response to the access request by August 15, 2023.

QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2023 QCCAI 254 — Musée de la civilisation du Québec and Bureau du coroner

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2023 QCCAI 260 — Ordre des médecins vétérinaires du Québec

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QuebecAct respecting the protection of personal information in the private sector
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2023 QCCAI 276 — TD Assurance, Meloche Monnex

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QuebecAct respecting the protection of personal information in the private sector
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2023 QCCAI 278 — Les Centres funéraires Grégoire & Desrochers Inc.

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Newfoundland and LabradorAccess to Information and Protection of Privacy Act, 2015
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A-2023-034 — Town of Witless Bay

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Newfoundland and LabradorAccess to Information and Protection of Privacy Act, 2015
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A-2023-035 — Office of the Chief Information Officer

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AlbertaFreedom of Information and Protection of Privacy Act
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F2023-33 — Calgary Police Commission and Calgary Police Service

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