
2011-580-AP-296 — Department of Wellness, Culture and Sports
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An individual complained that a property management company was over-collecting personal information, including Social Insurance Number (SIN), driver's licence information, and banking information, on its rental application forms. The Office of the Privacy Commissioner of Canada (OPC) also investigated the company's lack of a privacy policy. The company committed to making it clear that the request for SIN, driver's licence, and banking information was optional and to posting a privacy policy on its website. The complainant was satisfied with these changes.
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