Canadian Privacy Decisions

The complainant alleged that Apple Canada Inc. ("Apple") unnecessarily required payment information and date of birth for downloading a free application. The investigation found that while the date of birth collection was acceptable for authentication, Apple's privacy policy did not fully identify the purposes for its collection. The collection of payment information was also found to be an issue, as Apple did not clearly communicate that it was not required for downloading free applications. Apple agreed to revise its privacy policy and implement recommendations to improve clarity and user experience.

• Identification of purposes for collection of personal information
• Limiting collection of personal information to what is necessary
• Openness about information management policies and practices
• Requirement of payment information for free application downloads