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Canadian privacy & access decisions

The comprehensive archive of federal, provincial, and territorial commissioner decisions — each with a plain-language summary.

1,435 decisions matching
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Jul 17, 20245823-01796

Veterans Affairs Canada, 5823-01796

The OIC ordered Veterans Affairs Canada to provide a complete response to the access request no later than September 6, 2024..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Veterans Affairs Canada, 5823-01796

Jul 17, 20245823-01796

The OIC ordered Veterans Affairs Canada to provide a complete response to the access request no later than September 6, 2024..

Federal (Canada)Access to Information ActNot well-founded
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Jul 17, 20245822-03587

Canada Border Services Agency (Re), 2024 OIC 43

Canada Border Services Agency

The complainant alleged that the Canada Border Services Agency (CBSA) improperly withheld the source code for the ArriveCAN application under subsection 16(2) of the Access to Information Act, which allows withholding information that could facilitate the commission of an offence. The CBSA argued that disclosure could allow malicious actors to hack the application or compromise user data. The Information Commissioner found that the CBSA reasonably exercised its discretion to withhold the source code at the time of the request, considering the sensitive nature of the application and the risks of disclosure.

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Access to Information ActNot well-founded

Canada Border Services Agency (Re), 2024 OIC 43

Jul 17, 20245822-03587
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that the Canada Border Services Agency (CBSA) improperly withheld the source code for the ArriveCAN application under subsection 16(2) of the Access to Information Act, which allows withholding information that could facilitate the commission of an offence. The CBSA argued that disclosure could allow malicious actors to hack the application or compromise user data. The Information Commissioner found that the CBSA reasonably exercised its discretion to withhold the source code at the time of the request, considering the sensitive nature of the application and the risks of disclosure.

Key Issues
  • Whether the ArriveCAN source code could reasonably be expected to facilitate the commission of an offence if disclosed.
  • Whether the CBSA reasonably exercised its discretion in deciding to withhold the source code.
  • Whether severance of the source code was possible and reasonable.
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Jul 17, 20245823-02185

Health Canada, 5823-02185

The OIC ordered Health Canada to provide a complete response to the access request no later than the 60th business day following the date on the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Health Canada, 5823-02185

Jul 17, 20245823-02185

The OIC ordered Health Canada to provide a complete response to the access request no later than the 60th business day following the date on the final report..

Federal (Canada)Access to Information ActWell-founded
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Jul 17, 20245823-01723

5823-01723 — Impact Assessment Agency of Canada

Impact Assessment Agency of Canada

The complainant alleged that the Impact Assessment Agency of Canada (IAAC) took an unreasonable amount of time to respond to an access request. The request was for communications related to designated projects in Western Canada. IAAC extended the response time by 880 days, but the Information Commissioner found that IAAC did not adequately justify the length of this extension, particularly under paragraph 9(1)(a) of the Access to Information Act. Consequently, the Commissioner deemed the extension invalid, ordered IAAC to respond by April 23, 2025, and found the complaint to be well-founded.

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Access to Information ActWell-founded

5823-01723 — Impact Assessment Agency of Canada

Jul 17, 20245823-01723
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that the Impact Assessment Agency of Canada (IAAC) took an unreasonable amount of time to respond to an access request. The request was for communications related to designated projects in Western Canada. IAAC extended the response time by 880 days, but the Information Commissioner found that IAAC did not adequately justify the length of this extension, particularly under paragraph 9(1)(a) of the Access to Information Act. Consequently, the Commissioner deemed the extension invalid, ordered IAAC to respond by April 23, 2025, and found the complaint to be well-founded.

Key Issues
  • Reasonableness of the 880-day time extension under subsection 9(1)(a) of the ATIA
  • Whether IAAC demonstrated sufficient rigour in calculating the extension period
  • Whether IAAC's delay constituted a deemed refusal of access under subsection 10(3) of the ATIA
Federal (Canada)Access to Information ActNot well-founded
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Jul 17, 20245823-04529

5823-04529 — Royal Canadian Mounted Police

Royal Canadian Mounted Police

The complainant alleged that the Royal Canadian Mounted Police (RCMP) improperly withheld their own DNA profile, citing subsection 24(1) of the Access to Information Act (disclosure restricted by another law). The RCMP argued that section 6.6 of the DNA Identification Act prohibits the disclosure of such information. The Information Commissioner found that the DNA Identification Act, which is listed in Schedule II of the ATIA, indeed restricts the disclosure of DNA profiles, and therefore upheld the RCMP's decision.

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Access to Information ActNot well-founded

5823-04529 — Royal Canadian Mounted Police

Jul 17, 20245823-04529
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that the Royal Canadian Mounted Police (RCMP) improperly withheld their own DNA profile, citing subsection 24(1) of the Access to Information Act (disclosure restricted by another law). The RCMP argued that section 6.6 of the DNA Identification Act prohibits the disclosure of such information. The Information Commissioner found that the DNA Identification Act, which is listed in Schedule II of the ATIA, indeed restricts the disclosure of DNA profiles, and therefore upheld the RCMP's decision.

Key Issues
  • Interpretation of subsection 24(1) of the Access to Information Act
  • Application of section 6.6 of the DNA Identification Act
  • Whether the complainant's DNA profile is information whose disclosure is restricted by another law
AlbertaPersonal Information Protection Act
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P2024-06 & H2024-02

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British ColumbiaFreedom of Information and Protection of Privacy Act
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F24-64 — BC OIPC order 2838

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British ColumbiaFreedom of Information and Protection of Privacy Act
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F24-65 — BC OIPC order 2839

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British ColumbiaFreedom of Information and Protection of Privacy Act
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F24-62 — BC OIPC order 2836

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British ColumbiaFreedom of Information and Protection of Privacy Act
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F24-63 — BC OIPC order 2837

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Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Jul 16, 20245823-02856

Health Canada, 5823-02856

The OIC ordered Health Canada to provide a complete response to the access request no later than March 31, 2025..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Health Canada, 5823-02856

Jul 16, 20245823-02856

The OIC ordered Health Canada to provide a complete response to the access request no later than March 31, 2025..

Federal (Canada)Access to Information ActNot well-founded
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Jul 16, 20245822-04248

5822-04248 — Royal Canadian Mounted Police

Royal Canadian Mounted Police

The complainant alleged that the Royal Canadian Mounted Police (RCMP) improperly withheld investigation reports into the deaths of two individuals under subsection 16(1)(a) of the Access to Information Act. The OIC found that the RCMP met all requirements for this exemption and reasonably exercised its discretion in withholding the information. The Commissioner recommended legislative amendments to allow disclosure of personal information about deceased individuals for compassionate reasons.

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Access to Information ActNot well-founded

5822-04248 — Royal Canadian Mounted Police

Jul 16, 20245822-04248
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that the Royal Canadian Mounted Police (RCMP) improperly withheld investigation reports into the deaths of two individuals under subsection 16(1)(a) of the Access to Information Act. The OIC found that the RCMP met all requirements for this exemption and reasonably exercised its discretion in withholding the information. The Commissioner recommended legislative amendments to allow disclosure of personal information about deceased individuals for compassionate reasons.

Key Issues
  • Proper application of exemption 16(1)(a) (investigative bodies)
  • Reasonable exercise of discretion by the institution
  • Consideration of disclosure for compassionate reasons
  • Overlap between the Privacy Act and Access to Information Act for deceased individuals
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Jul 16, 20245823-04402

Health Canada, 5823-04402

The OIC ordered Health Canada to provide a complete response to the access request no later than the 36th business day following the date of the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Health Canada, 5823-04402

Jul 16, 20245823-04402

The OIC ordered Health Canada to provide a complete response to the access request no later than the 36th business day following the date of the final report..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Jul 16, 20245823-02375

Global Affairs Canada, 5823-02375

The OIC ordered Global Affairs Canada to provide a complete response to the access request no later than the 36th business day following the receipt of my final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Global Affairs Canada, 5823-02375

Jul 16, 20245823-02375

The OIC ordered Global Affairs Canada to provide a complete response to the access request no later than the 36th business day following the receipt of my final report..

OntarioMunicipal Freedom of Information and Protection of Privacy Act
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Order MO-4548

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