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Canadian privacy & access decisions

The comprehensive archive of federal, provincial, and territorial commissioner decisions — each with a plain-language summary.

1,506 decisions matching
Newfoundland and LabradorAccess to Information and Protection of Privacy Act, 2015
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A-2024-036 — Department of Justice and Public Safety

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SaskatchewanFreedom of Information and Protection of Privacy Act
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Review Report 333-2023 — Ministry of Health

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SaskatchewanFreedom of Information and Protection of Privacy Act
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Review Report 331-2023 — Water Security Agency

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British ColumbiaFreedom of Information and Protection of Privacy Act
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F24-70 — BC OIPC order 2844

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OntarioFreedom of Information and Protection of Privacy Act
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Order PO-4535

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Federal (Canada)Access to Information ActWell-founded
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Jul 24, 20245819-00040Indexed Jun 30, 2026

5819-00040 — Housing, Infrastructure and Communities Canada

Housing, Infrastructure and Communities Canada

The complainant alleged that Housing, Infrastructure and Communities Canada (Infrastructure Canada) improperly withheld information under subsections 19(1), 20(1)(b), 20(1)(c), and 24(1) of the Access to Information Act. The request sought payment documents from Signature on the Saint Lawrence Group (SSLG) to Infrastructure Canada. During the investigation, the complainant narrowed the scope, no longer requiring investigation into GST/PST numbers, banking information, and information withheld under subsection 19(1). The Commissioner found that Infrastructure Canada and SSLG successfully demonstrated that information related to pricing and contractual relationships met the requirements of paragraph 20(1)(c). However, they failed to justify the withholding of other information under paragraphs 20(1)(b), 20(1)(c), or subsection 24(1). The Commissioner ordered Infrastructure Canada to disclose the remaining information, excluding that related to pricing and contractual relationships. Infrastructure Canada agreed to implement the order, and the complaint was found to be well founded.

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Access to Information ActWell-founded

5819-00040 — Housing, Infrastructure and Communities Canada

Jul 24, 20245819-00040
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that Housing, Infrastructure and Communities Canada (Infrastructure Canada) improperly withheld information under subsections 19(1), 20(1)(b), 20(1)(c), and 24(1) of the Access to Information Act. The request sought payment documents from Signature on the Saint Lawrence Group (SSLG) to Infrastructure Canada. During the investigation, the complainant narrowed the scope, no longer requiring investigation into GST/PST numbers, banking information, and information withheld under subsection 19(1). The Commissioner found that Infrastructure Canada and SSLG successfully demonstrated that information related to pricing and contractual relationships met the requirements of paragraph 20(1)(c). However, they failed to justify the withholding of other information under paragraphs 20(1)(b), 20(1)(c), or subsection 24(1). The Commissioner ordered Infrastructure Canada to disclose the remaining information, excluding that related to pricing and contractual relationships. Infrastructure Canada agreed to implement the order, and the complaint was found to be well founded.

Key Issues
  • Whether s.19(1) personal information was properly withheld
  • Whether s.20(1)(b) confidential third-party financial, commercial, scientific or technical information was properly withheld
  • Whether s.20(1)(c) financial impact on a third party was properly withheld
  • Whether s.24(1) disclosure restricted by another law was properly withheld
  • Whether disclosure of financial information provides insight into pricing and contractual relationships
  • Whether disclosure of financial information would give SSLG’s competitors an advantage
  • Whether the argument that disclosure could be seen negatively by project owners on future bids was speculative
  • Whether the information is financial, commercial, scientific or technical under s.20(1)(b)
  • Whether the information is confidential by an objective standard under s.20(1)(b)
  • Whether the information was supplied by a third party to a government institution under s.20(1)(b)
  • Whether the third party has consistently treated the information as confidential under s.20(1)(b)
  • Whether the content of the record is not available from sources otherwise accessible to the public
  • Whether the information originates and is communicated in a reasonable expectation of confidence
  • Whether the information was communicated in a relationship between government and the third party that is either a fiduciary relationship or one that is not contrary to the public interest, and that will be fostered for the public benefit by confidential communication
  • Whether the confidentiality clause in the Project Agreement is determinative for objective confidentiality
  • Whether the information contained within the invoices was supplied by a third party to Infrastructure Canada
  • Whether section 295 of the Excise Tax Act applies to the Procurement Business Number under s.24(1)
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Jul 24, 20245823-03806Indexed Apr 21, 2026

Global Affairs Canada, 5823-03806

The Information Commissioner ordered Global Affairs Canada to provide a complete response to the access request no later than the 60th business day following the receipt of my final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Global Affairs Canada, 5823-03806

Jul 24, 20245823-03806

The Information Commissioner ordered Global Affairs Canada to provide a complete response to the access request no later than the 60th business day following the receipt of my final report.

Northwest TerritoriesAccess to Information and Protection of Privacy Act
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2024 NTIPC 62 — Department of Municipal and Community Affairs

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2024 QCCAI 180 — Centre intégré de santé et de services sociaux de Chaudière-Appalaches

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Newfoundland and LabradorAccess to Information and Protection of Privacy Act, 2015
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A-2024-035 — Newfoundland and Labrador Health Services

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OntarioFreedom of Information and Protection of Privacy Act
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Order PO-4534

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QuebecAct respecting the protection of personal information in the private sector
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2024 QCCAI 199 — Maison Otis and 9350 5584 Québec inc.

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SaskatchewanFreedom of Information and Protection of Privacy Act
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Review Report 301-2023 — Saskatchewan Power Corporation

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OntarioFreedom of Information and Protection of Privacy Act
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Order PO-4532-I

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OntarioFreedom of Information and Protection of Privacy Act
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Order PO-4533-I

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