
2022 QCCAI 367 — Ville de Trois-Rivières
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The OIC ordered Transport Canada to provide a complete response to the access request no later than 5 days after the order takes effect..

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The Office of the Information Commissioner (OIC) received a complaint alleging that a federal institution did not respond to an access request within an extended timeframe and raised concerns about the institution's communication conduct. The OIC accepted the complaint regarding the delay but found the complaint about inappropriate conduct inadmissible as it was filed outside the 60-day time limit. The OIC determined the time limit for the conduct complaint began on May 2, 2022, when the institution first communicated its proposed response, not when the extended response deadline passed.