
Order MO-3989
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The complainant disputed Transport Canada's decision to withhold information regarding vehicle safety recall completion rates, citing exemptions under sections 14, 20, and 21 of the Access to Information Act. The Information Commissioner found that neither Transport Canada nor the third party met their burden to prove the exemptions applied to the records. The Commissioner recommended that Transport Canada release all withheld information, except for specific personal details. Transport Canada agreed to implement these recommendations.

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