Condita Research

Canadian Privacy Decisions

The comprehensive archive of Canadian privacy decisions from federal, provincial, and territorial commissioners — with AI-summarized plain-language summaries for every decision.

1,003 decisions matching
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Ontario
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Municipal Freedom of Information and Protection of Privacy Act

Order MO-3935

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Ontario
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Municipal Freedom of Information and Protection of Privacy Act

Order MO-3934-I — The Corporation of the Town of Amherstburg

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Saskatchewan
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Freedom of Information and Protection of Privacy Act

Review Report 081-2019 — Ministry of Government Relations

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2020 QCCAI 176 — Sherbrooke (Ville de)

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Saskatchewan
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Health Information Protection Act

INVESTIGATION REPORT 199-2019 — Saskatchewan Government Insurance

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2020 QCCAI 153 — CISSS de l’Outaouais (Services multidisciplinaires)

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2020 QCCAI 154 — Terrebonne (Ville de)

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2020 QCCAI 156 — Ministère du Travail, de l'Emploi et de la Solidarité sociale

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2020 QCCAI 160 — Commission scolaire de Laval

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2020 QCCAI 161 — Municipalité du Canton de Stanstead

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Newfoundland and Labrador
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Personal Health Information Act

AH-2020-001 — WorkplaceNL

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Ontario
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Municipal Freedom of Information and Protection of Privacy Act

Order MO-3933-R

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Freedom of Information and Protection of Privacy Act

Privacy Report PR17-23

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Ontario
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Freedom of Information and Protection of Privacy Act

Privacy Report PR17-23 - 2020-06-30

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Federal (Canada)Personal Information Protection and Electronic Documents ActWell-founded & conditionally resolved
Jun 30, 2020PIPEDA Findings #2020-002· Indexed Apr 12, 2026

PIPEDA Findings #2020-002: Health practitioner ratings site ceases charging for rating takedowns, a PIPEDA “no-go-zone”

RateMDs.com

A dentist complained that RateMDs.com, a health practitioner rating website, used her personal information without consent and for lucrative purposes. The Office of the Privacy Commissioner of Canada (OPC) found that the dentist's business contact information was publicly available and did not require consent. However, the OPC found that RateMDs.com engaged in an inappropriate practice by charging a subscription fee for a service that allowed users to hide certain reviews, contravening PIPEDA's purpose provisions. RateMDs.com agreed to cease this practice, leading to a conditionally resolved outcome for that issue. The OPC also found RateMDs.com resolved issues related to openness regarding its policies on correcting inaccurate information.

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Personal Information Protection and Electronic Documents ActWell-founded & conditionally resolved

PIPEDA Findings #2020-002: Health practitioner ratings site ceases charging for rating takedowns, a PIPEDA “no-go-zone”

Jun 30, 2020PIPEDA Findings #2020-002
Adjudicator: Daniel Therrien
Plain-Language Summary

A dentist complained that RateMDs.com, a health practitioner rating website, used her personal information without consent and for lucrative purposes. The Office of the Privacy Commissioner of Canada (OPC) found that the dentist's business contact information was publicly available and did not require consent. However, the OPC found that RateMDs.com engaged in an inappropriate practice by charging a subscription fee for a service that allowed users to hide certain reviews, contravening PIPEDA's purpose provisions. RateMDs.com agreed to cease this practice, leading to a conditionally resolved outcome for that issue. The OPC also found RateMDs.com resolved issues related to openness regarding its policies on correcting inaccurate information.

Key Issues
  • Consent for the collection, use, and disclosure of personal information.
  • The appropriateness of using personal information for a business model.
  • Transparency and openness regarding policies for correcting inaccurate information.
  • The balance between privacy rights and public interest in online reviews.