Federal (Canada)
Ontario
British Columbia
Alberta
Saskatchewan
Manitoba
Nova Scotia
New Brunswick
Prince Edward Island
Newfoundland and Labrador
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Freedom of Information and Protection of Privacy Act
F18-22 — BC OIPC order 2055
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Canadian Privacy Decisions
Canadian Privacy Decisions
The comprehensive archive of Canadian privacy decisions from federal, provincial, and territorial commissioners — with AI-summarized plain-language summaries for every decision.
1,012 decisions matching
Governing law
ATIA (Alberta)FOIP (Alberta)HIA (Alberta)PIPA (Alberta)POPAE-Health ActFIPPA (British Columbia)PIPA (British Columbia)ATIA (Federal (Canada))CASLPIPEDAPrivacy ActFIPPA (Manitoba)PHIA (Manitoba)PHIPAARTIPPAATIPPA, 2015PHIA (Newfoundland and Labrador)FOIPOPMGA Part XXPHIA (Nova Scotia)PIIDPACYFSAFIPPA (Ontario)MFIPPAPHIPAFOIPPHIA (Prince Edward Island)Health Information ActPrivate-Sector ActPublic Bodies ActFOIP (Saskatchewan)HIPALA FOIP
Outcome
OIC Order (ATIA s.36.1, binding)Well-foundedWell-founded & resolvedWell-founded & conditionally resolvedWell-founded & unresolvedNot well-foundedAction warranteds.6.1 Application Granted (refusal authorized)s.6.1 Application Denied (must respond)SettledResolvedEarly-resolvedDiscontinuedWithdrawnDeclined to investigateNo jurisdiction
Decision Type
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Freedom of Information and Protection of Privacy Act
Order PO-3858-I
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Freedom of Information and Protection of Privacy Act
Order PO-3857
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Freedom of Information and Protection of Privacy Act
F2018-25 — Alberta Corporate Human Resources
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Municipal Freedom of Information and Protection of Privacy Act
Order MO-3623-I
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Act respecting access to documents held by public bodies and the protection of personal information
2018 QCCAI 152 — Université du Québec à Montréal
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Freedom of Information and Protection of Privacy Act
Order PO-3856
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Municipal Freedom of Information and Protection of Privacy Act
Order MO-3622
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Act respecting access to documents held by public bodies and the protection of personal information
2018 QCCAI 156 — Municipalité d'Ange-Gardien
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Freedom of Information and Protection of Privacy Act
Order PO-3855
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Act respecting access to documents held by public bodies and the protection of personal information
2018 QCCAI 153 — Municipalité d'Ange-Gardien
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Freedom of Information and Protection of Privacy Act
REVIEW REPORT 017-2018 — Ministry of Environment and Water Security Agency
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Municipal Freedom of Information and Protection of Privacy Act
Order MO-3621
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Federal (Canada)Privacy ActWell-founded
Jun 12, 2018Repeat offender· Indexed Apr 12, 2026
Repeat offender: CSC unlawfully denies complainant access to his personal information a second time
Correctional Service Canada (CSC)
The Office of the Privacy Commissioner of Canada investigated a complaint from a federal inmate who alleged that Correctional Service Canada (CSC) contravened the Privacy Act by denying him access to personal information, specifically video and audio recordings. This was a repeat issue, as similar allegations were found to be well-founded in a previous investigation. While CSC properly exempted some recordings, it failed to respond to some requests entirely and, critically, failed to retrieve and retain requested video recordings before they were overwritten in two instances, despite previous recommendations to improve processes for short-retention period records. The complaint was found well-founded due to these failures to provide timely access.
Federal (Canada)Personal Information Protection and Electronic Documents ActWell-founded
Jun 12, 2018PIPEDA Report of Findings #2018-002· Indexed Apr 12, 2026
PIPEDA Report of Findings #2018-002: Company’s re-use of millions of Canadian Facebook user profiles violated privacy law
Profile Technology Ltd.
The Office of the Privacy Commissioner of Canada (OPC) investigated complaints against Profile Technology Ltd. (Profile Technology), a New Zealand-based company, for copying and using personal information from Facebook profiles without consent. The OPC found that Profile Technology's website was not merely a search engine but a social networking site, and that the information was not "publicly available" under PIPEDA. The company's practice of repurposing outdated Facebook data without consent or consideration for privacy settings was deemed inappropriate. Additionally, Profile Technology was found to be retaining help desk ticket information longer than necessary. The OPC concluded that Profile Technology contravened PIPEDA by using and disclosing personal information for purposes not appropriate in the circumstances and without consent.