Condita Research

Canadian Privacy Decisions

The comprehensive archive of Canadian privacy decisions from federal, provincial, and territorial commissioners — with AI-summarized plain-language summaries for every decision.

1,012 decisions matching
Flag of Ontario
Ontario
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Freedom of Information and Protection of Privacy Act

Order PO-3860-I

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2018 QCCAI 162 — Ministère de la Culture et des Communications

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Flag of Ontario
Ontario
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Municipal Freedom of Information and Protection of Privacy Act

Order MO-3624

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Quebec
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Act respecting the protection of personal information in the private sector

2018 QCCAI 161 — L'Unique assurances générales inc.

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Flag of Ontario
Ontario
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Freedom of Information and Protection of Privacy Act

Order PO-3859

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Federal (Canada)Personal Information Protection and Electronic Documents ActWell-founded & conditionally resolved
Jun 20, 2018PIPEDA Report of Findings #2018-004· Indexed Apr 12, 2026

PIPEDA Report of Findings #2018-004: Microsoft to obtain opt-in consent, enhance transparency for Windows 10 privacy settings

Microsoft

This investigation concerned Microsoft's Windows 10 privacy settings, which were initially set to 'on' by default during installation. The Office of the Privacy Commissioner of Canada (OPC) investigated whether Microsoft obtained valid consent for the collection, use, and disclosure of users' personal information. While Microsoft made several updates to improve clarity and consent mechanisms, the OPC identified ongoing concerns regarding the meaningfulness of consent for certain settings, particularly regarding diagnostics, tailored experiences, and speech recognition. Microsoft committed to implementing further changes, including obtaining opt-in consent for all installation privacy settings, enhancing transparency, and improving data protection measures.

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Personal Information Protection and Electronic Documents ActWell-founded & conditionally resolved

PIPEDA Report of Findings #2018-004: Microsoft to obtain opt-in consent, enhance transparency for Windows 10 privacy settings

Jun 20, 2018PIPEDA Report of Findings #2018-004
Adjudicator: Daniel Therrien
Plain-Language Summary

This investigation concerned Microsoft's Windows 10 privacy settings, which were initially set to 'on' by default during installation. The Office of the Privacy Commissioner of Canada (OPC) investigated whether Microsoft obtained valid consent for the collection, use, and disclosure of users' personal information. While Microsoft made several updates to improve clarity and consent mechanisms, the OPC identified ongoing concerns regarding the meaningfulness of consent for certain settings, particularly regarding diagnostics, tailored experiences, and speech recognition. Microsoft committed to implementing further changes, including obtaining opt-in consent for all installation privacy settings, enhancing transparency, and improving data protection measures.

Key Issues
  • Validity of consent for default privacy settings during Windows 10 installation.
  • Clarity and completeness of privacy communications provided to users.
  • Adequacy of measures to protect sensitive diagnostic data from being used for targeted marketing.
  • Ensuring meaningful consent for cloud-based speech recognition services.
Quebec
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Act respecting the protection of personal information in the private sector

2018 QCCAI 165 — Groupement des assureurs automobiles

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Quebec
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Act respecting the protection of personal information in the private sector

2018 QCCAI 166 — Alarme Sécuri-Pro inc.

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2018 QCCAI 167 — Ministère de l'Éducation et de l'Enseignement supérieur

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Prince Edward Island
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Health Information Act

HI-18-001 — Health PEI

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Flag of Alberta
Alberta
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Freedom of Information and Protection of Privacy Act

F2018-IR-01 — Government of Alberta

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Alberta
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Freedom of Information and Protection of Privacy Act

F2018-IR-02 — Balancing Pool and Alberta Energy

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British Columbia
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Freedom of Information and Protection of Privacy Act

F18-23 — BC OIPC order 2081

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New Brunswick
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Right to Information and Protection of Privacy Act

2018-4295-AP-2331 — Department of Social Development

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Newfoundland and Labrador
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Access to Information and Protection of Privacy Act, 2015

A-2018-014 — Government Purchasing Agency

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