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The Information Commissioner ordered Global Affairs Canada to provide a complete response to the access request no later than 36 business days following the date of the final report.
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The Information Commissioner ordered Privy Council Office to provide a complete response to the access request no later than the 36th business day following the date of the final report.
The Information Commissioner ordered Privy Council Office to provide a complete response to the access request no later than the 36th business day following the date of the final report.
The Information Commissioner ordered Privy Council Office to provide a complete response to the access request no later than the 36th business day following the date of the final report.
The Information Commissioner ordered Privy Council Office to provide a complete response to the access request no later than the 36th business day following the date of the final report.
The Information Commissioner ordered Privy Council Office to provide a complete response to the access request on the 36th business day following the date of the final report.
The complainant alleged that the Privy Council Office (PCO) failed to respond to an access request within the extended timeframe, constituting a deemed refusal under the Access to Information Act. The request sought records related to "ICSI Meetings 2001." PCO had extended the response period by 350 days, making the deadline August 17, 2023, but failed to respond by this date. The investigation revealed that the delay was due to PCO's ATIP office not initiating consultations and processing the request in a timely manner, citing employee shortages and high workload. The Information Commissioner found that PCO did not meet its obligation to respond within the statutory time limits, leading to a deemed refusal. The Commissioner emphasized PCO's ultimate responsibility to ensure timely responses, even when consultations are involved. The complaint was found to be well founded, and PCO was ordered to provide a complete response within 36 business days.
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