Canadian privacy & access decisions

The complainant alleged that Innovation, Science and Economic Development Canada (ISED) contravened the accuracy provisions of the Privacy Act by using inaccurate information about him when staffing a position. ISED confirmed that it failed to ensure the accuracy of the information used, which was linked to the complainant’s profile in the MyGCHR human resources system. The investigation found the complaint to be well-founded.

• Whether ISED contravened the accuracy provisions of the Privacy Act.
• Whether ISED took reasonable steps to ensure the accuracy of personal information used for staffing.
• The role of the MyGCHR system in the accuracy of personal information.