BreachOfPrivacy

Canadian Privacy Decisions

The comprehensive archive of Canadian privacy decisions from federal, provincial, and territorial commissioners — with AI-summarized plain-language summaries for every decision.

952 decisions matching
Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

2017 QCCAI 315 — Ville de Montréal

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Quebec
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Act respecting access to documents held by public bodies and the protection of personal information

Décision 111531-S — Ville de Mascouche

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Alberta
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Freedom of Information and Protection of Privacy Act

F2017-88 — Edmonton Police Service

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Ontario
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Municipal Freedom of Information and Protection of Privacy Act

Order MO-3544

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Federal (Canada)Personal Information Protection and Electronic Documents ActWell-founded & conditionally resolved
Dec 20, 2017PIPEDA Case Summary #2017-006· Indexed Apr 12, 2026

PIPEDA Case Summary #2017-006: Using SIN for identity verification cannot be a condition of service

A financial institution

The Office of the Privacy Commissioner of Canada (OPC) investigated a complaint that a financial institution required customers to provide their Social Insurance Number (SIN) for identity verification purposes as a condition of opening a savings account. The OPC found that while the institution collected SINs for legally required income reporting, it could not mandate its use for identity verification. The institution agreed to make the use of SIN for identity verification optional rather than a condition of service.

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Personal Information Protection and Electronic Documents ActWell-founded & conditionally resolved

PIPEDA Case Summary #2017-006: Using SIN for identity verification cannot be a condition of service

Dec 20, 2017PIPEDA Case Summary #2017-006
Adjudicator: Daniel Therrien
Plain-Language Summary

The Office of the Privacy Commissioner of Canada (OPC) investigated a complaint that a financial institution required customers to provide their Social Insurance Number (SIN) for identity verification purposes as a condition of opening a savings account. The OPC found that while the institution collected SINs for legally required income reporting, it could not mandate its use for identity verification. The institution agreed to make the use of SIN for identity verification optional rather than a condition of service.

Key Issues
  • Requirement of SIN for identity verification as a condition of service.
  • Appropriate use of SIN by private sector organizations.
  • Interpretation of FINTRAC guidelines regarding identity verification.
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Manitoba
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The Freedom of Information and Protection of Privacy Act

2016-0214 — Winnipeg Police Service

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Saskatchewan
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Freedom of Information and Protection of Privacy Act

Review Report 242-2017 — Public Complaints Commission

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Saskatchewan
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Freedom of Information and Protection of Privacy Act

Review Report 252-2017 — Public Complaints Commission (PCC)

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Saskatchewan
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Freedom of Information and Protection of Privacy Act

Review Report 213-2017 & 286-2017 — Saskatchewan Government Insurance (SGI)

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Saskatchewan
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Local Authority Freedom of Information and Protection of Privacy Act

INVESTIGATION REPORT 218-2017 — Regina School Division No. 4

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Ontario
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Municipal Freedom of Information and Protection of Privacy Act

Order MO-3541

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Ontario
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Municipal Freedom of Information and Protection of Privacy Act

Order MO-3542-R

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Ontario
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Freedom of Information and Protection of Privacy Act

Order PO-3797

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Ontario
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Municipal Freedom of Information and Protection of Privacy Act

Order MO-3540

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Ontario
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Municipal Freedom of Information and Protection of Privacy Act

Order MO-3543

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