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Canadian privacy & access decisions

The comprehensive archive of federal, provincial, and territorial commissioner decisions — each with a plain-language summary.

1,324 decisions matching
British ColumbiaFreedom of Information and Protection of Privacy Act
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F22-56 — BC OIPC order 2561

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Federal (Canada)Access to Information ActWell-founded
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Nov 8, 20225820-01920Indexed Jun 30, 2026

5820-01920 — Public Services and Procurement Canada

Public Services and Procurement Canada

The complainant alleged that Public Services and Procurement Canada (PSPC) failed to conduct a reasonable search for records related to a Designated Substances Report for the Health Protection Building. PSPC provided some records but withheld others, claiming they were not under its control as they were held by a subcontractor, BGIS. The Information Commissioner investigated whether the records were under PSPC's control and whether a reasonable search was conducted. The Commissioner found that despite not having physical possession, the records were under PSPC's control due to the contractual relationship with BGIS, which included a legally enforceable right to obtain such documents. Consequently, the Commissioner concluded that PSPC had not conducted a reasonable search for these controlled records. The complaint was found to be well founded, and PSPC was ordered to retrieve and process the records. However, PSPC notified the Commissioner that it would not implement the order.

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Access to Information ActWell-founded

5820-01920 — Public Services and Procurement Canada

Nov 8, 20225820-01920
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that Public Services and Procurement Canada (PSPC) failed to conduct a reasonable search for records related to a Designated Substances Report for the Health Protection Building. PSPC provided some records but withheld others, claiming they were not under its control as they were held by a subcontractor, BGIS. The Information Commissioner investigated whether the records were under PSPC's control and whether a reasonable search was conducted. The Commissioner found that despite not having physical possession, the records were under PSPC's control due to the contractual relationship with BGIS, which included a legally enforceable right to obtain such documents. Consequently, the Commissioner concluded that PSPC had not conducted a reasonable search for these controlled records. The complaint was found to be well founded, and PSPC was ordered to retrieve and process the records. However, PSPC notified the Commissioner that it would not implement the order.

Key Issues
  • Whether records not in physical possession of the institution are 'under the control' of the institution for the purposes of the Access to Information Act
  • Whether the contents of the record relate to an institutional matter
  • Whether the institution could reasonably expect to obtain a copy of the record upon request
  • Whether the legal relationship between the institution and the record holder indicates control
  • Whether the institution conducted a reasonable search for records under its control
QuebecAct respecting the protection of personal information in the private sector
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2022 QCCAI 298 — Valeurs mobilières Desjardins inc.

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QuebecAct respecting the protection of personal information in the private sector
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2022 QCCAI 299 — Valeurs mobilières Desjardins inc.

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AlbertaFreedom of Information and Protection of Privacy Act
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F2022-54 — City of Calgary

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AlbertaFreedom of Information and Protection of Privacy Act
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F2022-55 — Public Safety and Emergency Services

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OntarioMunicipal Freedom of Information and Protection of Privacy Act
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Order MO-4269

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2022 QCCAI 294 — Commission scolaire Eastern Townships

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2022 QCCAI 295 — Service de police de la Ville de Montréal

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2022 QCCAI 296 — Service de police de la Ville de Montréal

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QuebecAct respecting the protection of personal information in the private sector
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2022 QCCAI 297 — Versacold Logistics Services

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2022 QCCAI 310 — Commission scolaire Eastern Townships

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2022 QCCAI 311 — CIUSSS de l'Ouest-de-l'Île-de-Montréal

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AlbertaFreedom of Information and Protection of Privacy Act
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F2022-53 — Calgary Police Service

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Federal (Canada)Access to Information ActWell-founded
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Nov 4, 20225821-00718Indexed Jun 30, 2026

5821-00718 — Transportation Safety Board of Canada

Transportation Safety Board of Canada

The complainant alleged that the Transportation Safety Board of Canada (TSB) improperly withheld information from an Aviation Occurrence Reporting Form and photographs related to an Air Inuit incident, citing subsections 19(1), 20(1)(b), 20(1)(c), and 20(1)(d) of the Access to Information Act. The OIC investigation into subsection 19(1) was discontinued at the complainant's request. The Commissioner found that TSB and the third party, Air Inuit, failed to provide sufficient evidence or representations to demonstrate that the withheld information met the requirements for confidentiality, commercial nature, potential financial impact, or interference with negotiations under paragraphs 20(1)(b), (c), and (d). Specifically, the Commissioner was not convinced the information was commercial, confidential, or that its disclosure would cause the claimed harms. Consequently, the Commissioner ordered TSB to disclose all information at issue, excluding any information previously withheld under subsection 19(1). TSB notified the Commissioner that it would implement the order.

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Access to Information ActWell-founded

5821-00718 — Transportation Safety Board of Canada

Nov 4, 20225821-00718
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that the Transportation Safety Board of Canada (TSB) improperly withheld information from an Aviation Occurrence Reporting Form and photographs related to an Air Inuit incident, citing subsections 19(1), 20(1)(b), 20(1)(c), and 20(1)(d) of the Access to Information Act. The OIC investigation into subsection 19(1) was discontinued at the complainant's request. The Commissioner found that TSB and the third party, Air Inuit, failed to provide sufficient evidence or representations to demonstrate that the withheld information met the requirements for confidentiality, commercial nature, potential financial impact, or interference with negotiations under paragraphs 20(1)(b), (c), and (d). Specifically, the Commissioner was not convinced the information was commercial, confidential, or that its disclosure would cause the claimed harms. Consequently, the Commissioner ordered TSB to disclose all information at issue, excluding any information previously withheld under subsection 19(1). TSB notified the Commissioner that it would implement the order.

Key Issues
  • Whether the information is financial, commercial, scientific or technical under s.20(1)(b) ATIA
  • Whether the information is confidential under s.20(1)(b) ATIA
  • Whether the third party supplied the information to a government institution under s.20(1)(b) ATIA
  • Whether the third party has consistently treated the information as confidential under s.20(1)(b) ATIA
  • Whether disclosure could result in material financial loss or gain to the third party under s.20(1)(c) ATIA
  • Whether there is a reasonable expectation of harm under s.20(1)(c) ATIA
  • Whether disclosure could injure the competitive position of the third party under s.20(1)(c) ATIA
  • Whether a third party is or will be conducting contractual or other negotiations under s.20(1)(d) ATIA
  • Whether disclosing the information could interfere with those negotiations under s.20(1)(d) ATIA
  • Whether there is a reasonable expectation of harm under s.20(1)(d) ATIA