
2026 QCCAI 130 — Tribunal administratif du logement
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The OIC ordered National Defence to provide a complete response to the access request no later than 36 business days after the date of the final report..
The complainant alleged that Transport Canada failed to respond to an access to information request within the legislated 30-day timeframe. The request, for correspondence regarding the Greater Toronto Airports Authority, was significantly delayed due to the slow retrieval of records by a key office within Transport Canada, further exacerbated by a building fire. The Information Commissioner found the complaint to be well-founded, ordering Transport Canada to provide a complete response within 120 business days.
The complainant alleged that the Privy Council Office (PCO) did not conduct a reasonable search for records related to a previous access request and a "Lessons Learned" document. The OIC found that PCO did not provide sufficient evidence to demonstrate a reasonable search was conducted. The Information Commissioner ordered PCO to conduct a new search and provide a supplementary response to the complainant.

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The OIC ordered Communications Security Establishment Canada to provide a complete response to the access request no later than 36 business days following the date of the final report..
The OIC ordered National Defence to provide a complete response to the access request no later than 36 business days after the date of the final report..
The OIC ordered National Defence to provide a complete response to the access request no later than 36 business days after the date of the final report..
The OIC ordered National Defence to provide a complete response to the access request no later than 36 business days following the date of the final report..

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